Contact I amsterdam City Card Support
Company Name: Stichting Amsterdam & Partners
About: The I amsterdam city card offers a unique way to explore Amsterdam. Get access
to all major
highlights and more than 70 museums, city-wide public transport, a
canal cruise and bicycle rent.
I amsterdam City Card Customer Service π’
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Stichting Amsterdam & Partners
Verified email ✔✔
E-Mail: [email protected]
Website: π Visit I amsterdam city card Website
Privacy Policy: https://www.iamsterdam.com/en/amsterdam-and-partners/privacystatement
Developer: amsterdam&partners
Can I trust I amsterdam City Card app?
Protect your data and wallet. We investigate the developer's website (Iamsterdam.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems ππ
Missing trains because the app takes too long to load the ticket
by Rob_EE
The app needs a more reliable way of producing tickets for the metro. Iβm missing the trains because it takes so long to load!
Update: This card has been more of an inconvenience than anything. I wish I would have never bought it and just paid tap-to-pay on everything. It would have been more convenient and cheaper.
Complete waste of money, avoid this app based card!
Deleted card
by Raykwonn23
This app was working fine until I had to transfer a card to another device. I had 4 cards in total and I transferred ONLY 1, and it deleted one card off the main device which left me with 2 left WHEN I SHOULD HAVE 3 left. There is no direct customer support open right now and this is now ruining my trip here. This is ridiculous. GET the physical card to make sure you donβt run into any issues.
Lost access to cards after purchase through app
by JustAnotherDanny
Likely better off using the physical cards. Lost access to two cards worth 170 euros with no clear way to request refund. App simply states that the cards have already been added to a device.
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Have a Problem with I amsterdam City Card? Report Issue
Why should I report an Issue with I amsterdam City Card?
- Pulling issues faced by users like you is a good way to draw attention of I amsterdam City Card to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a I amsterdam City Card customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using I amsterdam City Card.
