I amsterdam City Card Reviews

I amsterdam City Card Reviews

Published by on 2026-02-02

🏷️ About: The I amsterdam city card offers a unique way to explore Amsterdam. Get access to all major highlights and more than 70 museums, city-wide public transport, a canal cruise and bicycle rent.


       


Is I amsterdam City Card Safe to Use?

We Investigate the app owner's website (Iamsterdam.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
99.3%

😎 Positive experience
0.7%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 10 combined software reviews.

Is I amsterdam City Card Safe?
I amsterdam City Card does not appear safe based on available data.
0.7/100

  Safety Analysis »»

Is I amsterdam City Card Legit?
I amsterdam City Card does not appear legitimate based on our analysis.
0.7/100



Read 15 Customer Service Reviews 😠💢

2.0 out of 5
Missing trains because the app takes too long to load the ticket

IamsterdamCityCard needs a more reliable way of producing tickets for the metro. I’m missing the trains because it takes so long to load!

Update: This card has been more of an inconvenience than anything. I wish I would have never bought it and just paid tap-to-pay on everything. It would have been more convenient and cheaper.

Complete waste of money, avoid IamsterdamCityCard based card!

Deleted card

IamsterdamCityCard was working fine until I had to transfer a card to another device. I had 4 cards in total and I transferred ONLY 1, and it deleted one card off the main device which left me with 2 left WHEN I SHOULD HAVE 3 left. There is no direct customer support open right now and this is now ruining my trip here. This is ridiculous. GET the physical card to make sure you don’t run into any issues.

Lost access to cards after purchase through app

Likely better off using the physical cards. Lost access to two cards worth 170 euros with no clear way to request refund. App simply states that the cards have already been added to a device.

Mobile application does not work

I purchased my city card on the website and when I got my card number to add to the mobile application it does not recognize the number and will not allow me to add a card that I’ve already paid for.

Waste of money

I looked into this and, at first, it seemed like a good idea. Turned out to be virtually useless. It’s not entirely clear HOW to use it as most reservations are not online. In many cases, there was no way to submit the card for discounts or reservations.

I would not recommend.

Doesn’t work!

IamsterdamCityCard is trash. After paying for a card IamsterdamCityCard won’t activate it. It gives me a message saying “check your internet connection” even when I’m connected.

Bit of a scam

Ended up paying for some museums & buses which did not accept. Don’t recommend. Pay out of pocket instead.

Caveat: if you really spend time planning, it might work.

Currently broken

Does not work on public transport. SSL certificate for in-app links is 1 month expired.

Still won’t download

App will not download 😡

Can’t open app

App will not open to allow for use...I’ve removed it and re-downloaded several times, and it still crashes every time I attempt to open it.

Don’t work

It’s don’t work

Works fine but info needs updating

We got the 5-day card. It has worked great for public transport, museums and the botanic garden, and the Lovers Canal cruise. But another canal cruise was no where to be seen (there was construction going on at the specified location for the 100 Highlights Cruise. Yet IamsterdamCityCard still highlights that cruise for me everytime I open it.

The Hermitage sent all of its Russian treasures back to Russia in light of Russia’s actions in Ukraine. You would not know that from IamsterdamCityCard description.

A couple of places had different hours than specified.

The ease of access to subways, trams and buses and the many free admissions gave this card great value and convenience. I wish it had a skip the line feature but several times we had to wait in line to get the card scanned and a ticket issued.

Works fine!

I had an issue not receiving the email but went to physical store and they took care of it.

No issues, very helpful

Very helpful app, easy to use and navigate. I had no issues with getting it installed or set up.

Great App

Installed IamsterdamCityCard for my upcoming trip to Amsterdam. Nicely designed and very informative. It will help me during my stay.



Is I amsterdam City Card Safe? 🙏

I amsterdam City Card does not appear safe based on available data. JustUseApp Safety Score for I amsterdam City Card is 0.7/100.
This assessment is based on our NLP analysis of 10 user reviews. Combined with the app store average rating of 2.0/5.

Safety Analysis

80% of users say app is risky 🚨
80%

15% of users say app is safe 👍
15%

5% of users have some concerns ⚠️
5%


Is I amsterdam City Card Legit? 💯

I amsterdam City Card does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for I amsterdam City Card is 0.7/100 .
This conclusion is based on analysis of 10 user reviews.

🔏 Privacy & Data Safety

I amsterdam City Card collected the following data from you:

  • Data Used to Track You:
    • Other Data
  • Data Not Linked to You:
    • Identifiers
    • Diagnostics
    • Other Data



How was your experience with I amsterdam City Card? Post a Review




Features

highlights and more than 70 museums, city-wide public transport, a canal cruise and bicycle rent.

The I amsterdam city card offers a unique way to explore Amsterdam.

  Contact Support
Developer:
Stichting Amsterdam & Partners

Contact e-Mail:

Website: