andu app not working? crashes or has problems?

andu Status

Last Updated on 2022-10-29 by HangZhou DiscoverJoy Technology Co., Ltd.

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Common andu Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot andu app on iOS and Android devices. Solve all andu app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

andu iPhone Issues and Solutions

andu iOS app crashes, not working, errors
andu iOS app network issues
andu on iOS has black/white screen

andu Android App Issues and Solutions

andu has errors/crashing/not working
andu server network connectivity issues
andu has black screen

andu iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever andu app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix andu app crashes or not working on Iphone (iOS):

Close and restart the andu app on iPhone
Update andu app to the Latest Version for iOS
Uninstall and reinstall andu iPhone app
Update your iPhone to the latest iOS version

Fix andu on iPhone unable to connect to server/internet connection issues::

To resolve andu network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix andu black/white screen (blank screen) on iPhone:

Follow the andu iOS app troubleshooting guide Here →

andu Android App Issues and Solutions

Fix andu not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent andu app issues:

Force Stop the andu App
1. On android, goto "Settings" » click andu app. » click "Force Stop".

Update andu to the latest version on PlayStore

Clear andu App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "andu app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch andu.

Fix andu unable to contact server/ andu internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click andu » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got andu » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch andu on android.

Solve andu black/white screens issue on Android:

Follow the andu android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HangZhou DiscoverJoy Technology Co., Ltd., developers of andu.

About this app

We have a variety of mechanisms to ensure everyone's experience on the this app platform, and we are committed to building a community that allows people to trust each other and deliver happiness. You can also read other people's stories and see other wonderful things in this world from the perspective of others. Here you can create content, you can share these content, so that more people can see and follow you. There are many people who love life and are friendly like you. this app offers you a place to share the best moments of your life. Come here to explore everything you are interested in and find your happiness.