Contact SMRTLite Support
Company Name: Nielsen & Bainbridge,LLC
About: Millions of Color Options
Endless possibilities to fit any mood. RGB + White
color options offer a color for every occasion.
SMRTLite Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit SMRTLite Website
Privacy Policy: https://www.smrtlite.com/privacy
Developer: NIELSEN & BAINBRIDGE, LLC
3 Most reported problems 😔💔
Power supply failed
by Astoria1960
Had to replace power supply after only 1 year. Not sure how this system will work if SmartLite goes out of business. Controls should work on wifi, without network connectivity. Poor design. Of 5 glass elements in chandalier, 1 is slighly uneven an rocks slightly. Plastic light diffusers over LED are not all same - 4 are opaque and 1 was clear. Would not recommend. /oleg
Buggy app
by UpInArms
If you click Scene even once and make an adjustment, you can never return to Color or White without completely reinstalling the app. Killing the app and restarting does not fix the issue.
The light keeps resetting itself every few days
by Lirovise
Then I had to remove and add the device again. So frustrating.
Have a Problem with SMRTLite? Report Issue
Why should I report an Issue with SMRTLite?
- Pulling issues faced by users like you is a good way to draw attention of SMRTLite to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SMRTLite customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SMRTLite.
