Kinoo app not working? crashes or has problems?

Kinoo Status

Last Updated on 2020-09-22 by Proteor

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2 User reports:
App has problems

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Common Kinoo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kinoo app on iOS and Android devices. Solve all Kinoo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kinoo iPhone Issues and Solutions

Kinoo iOS app crashes, not working, errors
Kinoo iOS app network issues
Kinoo on iOS has black/white screen

Kinoo Android App Issues and Solutions

Kinoo has errors/crashing/not working
Kinoo server network connectivity issues
Kinoo has black screen

Kinoo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kinoo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kinoo app crashes or not working on Iphone (iOS):

Close and restart the Kinoo app on iPhone
Update Kinoo app to the Latest Version for iOS
Uninstall and reinstall Kinoo iPhone app
Update your iPhone to the latest iOS version

Fix Kinoo on iPhone unable to connect to server/internet connection issues::

To resolve Kinoo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kinoo black/white screen (blank screen) on iPhone:

Follow the Kinoo iOS app troubleshooting guide Here →

Kinoo Android App Issues and Solutions

Fix Kinoo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kinoo app issues:

Force Stop the Kinoo App
1. On android, goto "Settings" » click Kinoo app. » click "Force Stop".

Update Kinoo to the latest version on PlayStore

Clear Kinoo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kinoo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kinoo.

Fix Kinoo unable to contact server/ Kinoo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kinoo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kinoo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kinoo on android.

Solve Kinoo black/white screens issue on Android:

Follow the Kinoo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Proteor, developers of Kinoo.

About this app

Application dédiée au traitement de la plagiocéphalie. L'application this app permet un suivi temps réel de votre bébé. this app vous permet de consulter les scans 3D de votre enfant et de suivre l'évolution en comparant les résultats des différentes visites chez votre orthoprothésiste.