RisingStar AR app not working? crashes or has problems?

RisingStar AR Status

Published by Risingstar LLC

RisingStar AR brings your favorite celebrity to your living room! This app
transforms the way you engage with your favorite artist, turning a passive
experience into an interactive one. Why would you just watch a music video if
you can be part of it with the hologram of your favorite artist? Get your dance
moves ready and have fun.

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Common RisingStar AR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RisingStar AR app on iOS and Android devices. Solve all RisingStar AR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RisingStar AR iPhone Issues and Solutions

RisingStar AR iOS app crashes, not working, errors
RisingStar AR iOS app network issues
RisingStar AR on iOS has black/white screen

RisingStar AR Android App Issues and Solutions

RisingStar AR has errors/crashing/not working
RisingStar AR server network connectivity issues
RisingStar AR has black screen

RisingStar AR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RisingStar AR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RisingStar AR app crashes or not working on Iphone (iOS):

Close and restart the RisingStar AR app on iPhone
Update RisingStar AR app to the Latest Version for iOS
Uninstall and reinstall RisingStar AR iPhone app
Update your iPhone to the latest iOS version

Fix RisingStar AR on iPhone unable to connect to server/internet connection issues::

To resolve RisingStar AR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RisingStar AR black/white screen (blank screen) on iPhone:

Follow the RisingStar AR iOS app troubleshooting guide Here →

RisingStar AR Android App Issues and Solutions

Fix RisingStar AR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RisingStar AR app issues:

Force Stop the RisingStar AR App
1. On android, goto "Settings" » click RisingStar AR app. » click "Force Stop".

Update RisingStar AR to the latest version on PlayStore

Clear RisingStar AR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RisingStar AR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RisingStar AR.

Fix RisingStar AR unable to contact server/ RisingStar AR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RisingStar AR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RisingStar AR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RisingStar AR on android.

Solve RisingStar AR black/white screens issue on Android:

Follow the RisingStar AR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Risingstar LLC, developers of RisingStar AR.

8% Contact Match

Developer: LEGO System A/S

E-Mail: [email protected]

Website: Visit RisingStar AR Website

70.59% Contact Match

Developer: Branded MINDBODY Apps

E-Mail: [email protected]

Website: Visit Branded MINDBODY Apps Website

About this app

RisingStarAR transforms the way you engage with your favorite artist, turning a passive experience into an interactive one. Why would you just watch a music video if you can be part of it with the hologram of your favorite artist? RisingStar AR brings your favorite celebrity to your living room! Get your dance moves ready and have fun.