ATI Go! Status

Last Updated on 2023-02-23 by ATI

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User reports:
No current problems

- Website keeps crashing.

- Highlighting detects a swipe when trying to highlight.

- End of the chapter quizzes freeze up.

- Application videos remain a white screen.

- Can't turn pages like a book.

- Can't select and use talk to text.

- Can't scroll all the way to the top.

Common ATI Go! Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve ATI Go! network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the ATI Go! App
1. On android, goto Settings » ATI Go! » click [Force Stop]

Clear ATI Go! App Cache and Data:
1. On android, goto Settings » Apps » ATI Go! » Storage » click [Clear Data] option. This clears both data and cache.
2. restart ATI Go!.

On android, goto Settings » Apps or Manage Apps tab.
Click ATI Go! » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto ATI Go! » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch ATI Go!