Tracker Reminder Reviews

I ran into so many problems with TrackerReminder the first day that it was virtually unusable. It was almost impossible to sign up, it crashed every few minutes, some features didn’t work at all, it was literally impossible to log in to the website, and even though they have a support site, no one responds. I’ve emailed support almost a dozen times without a response. I tried calling, but no answer and their voicemail isn’t set up, so you can’t leave a message. I can’t check on the status of my support requests, because I can’t log on to the website.

Basically, for $9.99/month, you’re paying for an app that doesn’t work and nonexistent support. Look at all the other reviews of people who’ve run into the same problems and can’t even get their money back. It’s even worse that TrackerReminder targets chronically ill people who are often disabled—people who are very easy to take advantage of. The developers should be ashamed of themselves.

Oh, and just an FYI: if you want a tracking app with great support (they answer within 30 minutes—I even got a co-founder helping me) that’s cheaper by $3 and that actually works, head on over to OpenCare.

Buyer beware - you would think you are getting a complete app when they want you to spend $60/year on this trash.

Customer support is non existent, so good luck if you are having problems. Their “phone number” is a voicemail that isn’t set up, and I’ve had an open “support ticket” for over a week with no response.

It lacks functionality but there are labor intensive workarounds that allow you to circumvent some of the issues (like renaming medications to different things because TrackerReminder won’t let you set multiple reminders in a day if you need to take a medication 2x a day, and you can’t put in the same medication twice for tracking).

My real problem is the bugs. Every third or fourth time I document symptoms, it double or triple counts them and throws off all the longitudinal tracking. Now my charts say on some days that I was in 15/10 pain because it’s triple counting a 5/10. When you go back and try to edit the incorrect reporting, it says “session expired”, logs you out, and forces you to log back in. Rinse and repeat. Impossible to fix. I’ve tried uninstalling and reinstalling (removes all the longitudinal data and you can’t go back and fill in previous days data, so it’s just gone).

Trust me. Don’t waste your money. Look elsewhere, this basically functions as a glorified alarm notification app.

Dr wanted me to chart my blood pressure & heart rate multiple times a day so I downloaded this. After a few days I realized it won’t show me all of my logs unless I sign up for a membership so I just started logging somewhere else. Went back on to get the old data that I could still see and it’s all gone (it’s been less than a week since I switched to a new place to log data and everything is gone). Don’t want to pay for a monthly subscription to get the data because it doesn’t seem like it’s an easy thing to cancel & I don’t want to deal with having to close my debit card because of an app that’s supposed to help you.
Save your time and just use your notes app for logging data - works a lot better and I don’t have to deal with it deleting my info.

Not a bad app, in concept. I loved the idea of it when I first downloaded it, but I quickly came to realize that literally EVERYTHING is behind a paywall. You can only track three symptoms before it’s nagging you to pay for the subscription, you can only have one medication reminder and every. Single. Time. That you open TrackerReminder , it’ll ask you to purchase the subscription. Then when you hit no thanks, it’ll ask you again. These things are pretty annoying when I’m writhing in pain or nearly about to pass out, due to my chronic illness, and all I want to do is log my symptoms before I pass out. But then I remember that I can only log three of my numerous symptoms. As much as I love the idea of an easy app on my phone to log my symptoms, it’s cheaper to just lug around a journal. I sympathize with the need to make money, but I’m already broke enough as it is with my illness. I cannot afford a monthly or yearly subscription. I wish I could continue to use TrackerReminder, but it seems that unless I can pay the subscription it’s not worth my time or app storage.

Very disappointing. You're limited to tracking only 3 symptoms unless you subscribe. I've got multiple conditions and was looking for an app to log all my symptoms for all my conditions so I could remember them all and report them to my doctor, but you can only track 3 symptoms in total. Literally just 3. Not to mention being constantly bombarded with ads for premium with every click. Total waste of time. TrackerReminder had potential; it would have instantly been 100% better if it lets you add however many symptoms you have. All the other restrictions with factors and whatnot are tolerable, but the restriction to log only 3 symptoms? I can barely track anything with that. It's totally useless. If you're looking for a similar app with unlimited symptom tracking, get TrackerReminder called Bearable. It is so much better and so much less restrictive.

I downloaded TrackerReminder as a Med/supplement reminder. I ended up spending a couple hours exploring and setting up the other features, and was considering subscribing.
I took a lot of trial and error and I was still trying to figure out how to navigate-but was willing to try bc of the features offered.
The next day I went to check off the meds I had taken and while I can scroll through the list and times, I can’t click anything or navigate anywhere else in TrackerReminder . I tried closing and opening, and even “resetting” multiple times over the past couple days-but nothing works. It’s like it’s frozen, except I can scroll through the screen, so apparently it’s not.
Another rather annoying feature are the constant prompts to review. I’d click no and move on-but finally after being able to do nothing else, I started to write this review from TrackerReminder pop up. I was just about to tap send when TrackerReminder froze and shut down. (I came to TrackerReminder Store to redo, as I don’t want anyone else to deal with it).
Anyway, I wish I hadn’t wasted my time setting up this useless app. It really did look promising.
Looks like it’s time to try something different.

You can’t so much as look at TrackerReminder without creating a login account on their servers. There should be a way to look at it, test drive it without needing to create an account on their servers. But they didn’t build it that way. Another potential customer gone.

My reply to the developer’s response:

If I want my data backed up and synced, that should be an option that I choose, not forced on me by making me create an account on your servers just to evaluate TrackerReminder . I would think you’d want to make it as easy as possible for people to try your app, decide whether it’s for them, and then create an account if so. That’s what most apps do. You’re losing potential customers because people don’t like things being forced on them. And, sorry, I’m unable to update my rating because I can’t see your app because I won’t create the account that you demand. And if you think I’m alone in this, you’re hindering your app’s potential. The vast majority wouldn’t even bother to let you know, just delete and move on.

TrackerReminder looks great but I just couldn’t stand the constant nagging. I have had TrackerReminder installed for two days and it’s stopped to prompt me for feedback and a review dozens of times. I wanted to give it a try before paying for premium but it seems like they just want to force a subscription through pressure instead of winning me over by being a good app. They might as well make this a pay app instead of gating it in this broken way. I hadn’t even made it through setting up all my medications yet and it started prompting me to set up a caregiver, since I don’t know if I trust TrackerReminder yet I’m not going to do that but it keeps insisting so I’ve just deleted TrackerReminder . In the brief window of time trying to use TrackerReminder it hung on my iPhone 8 several times causing me to force kill it after five minutes. It looks like it has a lot of great features and maybe it works great once you give them money.

The concept for TrackerReminder is fantastic. The problem is that it doesn’t work without bugs. I’ve entered things into TrackerReminder multiple times, and then when I return later the information is gone: conditions, vaccinations. Sometimes the information is entered with the wrong timestamps, especially if I’m entering multiple check-in‘s on a single day. When I first started using TrackerReminder I entered reminders by mistake. I later deleted each of the reminders and they were removed from the calendar. Coming back into TrackerReminder later they were back. The biggest issue that I have is that the information that I entered does not always stick. The timestamps are also important. I just canceled my free trial and will look for another app or just build a spreadsheet.

The first issue is that I was signing up for the free trial but was charged immediately. I was irritated, but decided I’d make the best of it and give it a shot.

The second issue is that TrackerReminder is not intuitive and I haven’t found the “App Help” section particularly helpful.

The next issue is that TrackerReminder is super buggy - my medications and reminders don’t save consistently, and the “doses left” doesn’t update when I mark a dose as taken. Additionally, TrackerReminder is marking doses taken multiple times with no clear reason why.

Tracking symptoms is another counterintuitive “feature.” I just want to be able to document my migraines and other associated symptoms easily so I can bring the information to my neurologist.

Additionally, TrackerReminder continues to advertise a care plan repeatedly after I have indicated that I am not interested. I already paid for TrackerReminder , get your ads out of my face!

There are a number of other things that are too onerous to document. The take away is that I’m super disappointed that I was charged $60ish for this health tracking app when I had intended to try for free for 3 days before committing and that TrackerReminder is proving to be unreliable.

I am newly diagnosed with a autoimmune disease and I need a simple app to document and graph my symptoms. TrackerReminder has that capability, but if you don’t want to pay $60 per year for the premium version, minimum, it makes you jump through hoops such as requiring you to share TrackerReminder with friends or rate TrackerReminder EACH TIME before you can see certain info. The threats come when they ask if you want to upgrade to premium. The prompt says if you don’t upgrade now, the upgrade option may not be available to you in the future. Of course, ensuring that I will NEVER pay for TrackerReminder when they use these types of tactics. I am using TrackerReminder only until I find another one that meets my needs. TrackerReminder does have good features, too bad they are using heavy handed tactics to get you to use it.

Absolutely love the concept/idea of an all in one health planner. On the medication front: it would be helpful to have a medication list as a patient that is ready to be emailed at any point, the ability to then set reminders for meds/supplements that are taken regularly but still be able to modify each specific entry (i.e. in case the dose changed that one time for your regular med for some reason), and then be able to log meds that are taken PRN; furthermore it’d be nice to be able to categorize/group/tag meds and supplements - i.e. you take meds in the AM, at Noon, PM, and sleep and each of those categories/groups/tags includes individual meds/supplements from your list, but instead of having to check off every single med/supplement, you can just mark that you took your “AM meds” and know what all are included in those “AM meds”

Has great potential but it glitches all the time and won’t let me press any buttons. It also doesn’t overlay any of the statistics so I’m only able to track patterns of symptoms as isolated symptoms not in reference to my other tracked items like sleep or food or stress.

The potential for analysis is incredible yet TrackerReminder is lacking in such a tool. It also weirdly adds my numbers in the day so if I say my joint pain was a 6 in the am and 3 in the pm - it shows my whole day as a 9?!

Lastly, it’s so frustrating that you have to upgrade to edit a post. TrackerReminder doesn’t seem to go to the next level for me so I’m not wanting to upgrade atm and the fact that I can’t edit out a mistype or miskey from affecting my stats makes me not even want to stick around long enough on the unpaid version to want the paid one.

I have an autonomic disorder and I really wanted TrackerReminder for the data analysis. I was hoping to be able to easily track my symptoms so I could recognize patterns. But the symptom tracking part is such a pain to manage, there’s just no way I would have time to wrestle with it every day. Difficult data entry is a deal breaker for me given the number of symptoms I need to track.

I gave this 3 stars because it has potential and is probably worth it for people who have less complicated conditions, but the user experience is lacking across the board. It feels like the UI is organized according to the backend data structure instead of the user process.

TrackerReminder has a lot of great potential. I paid for the 1 time upgrade and have been satisfied thus far with the level and the detail of tracking.

However, I like that it is cross compatible and I can use it on my Mac, but every time I want to use TrackerReminder on my Mac, I have to delete it off the Mac and redownload it to sync my phone responses…and if I do anything on the Mac, it will not even show up on my phone…so that is extremely frustrating with how much you have to pay either a year, one time, or a month, everything should easily sync without issues. But other than that it has been fine so far.

I’m changing my 1 star review because I never actually tried TrackerReminder . I was charged immediately instead of the free trial, which appears to be an issue with Apple, especially ios18. I’ve been hearing of this issue a lot lately. I never tried TrackerReminder , I requested and received a refund from Apple. Not fair to hit these guys with a poor review since I never even tried their product. Hopefully Apple gets their stuff figured out because I’m not touching a “free trial” again until they do.

I used natural cycles for birth control for 3 years. It felt great to finally get off hormonal birth control that I’ve been on, on and off, since I was a teenager. I always had side effects. I didn’t even use TrackerReminder that consistently, but after a year or so I was getting regular notifications about my ovulation and the regularity of my cycle. Last fall, when we switched to “planning a pregnancy” CareClinic knew my ovulation day and we got pregnant the first try. I’m 31 and it feels really great that I didn’t spend months stressing over finding my ovulation. I also felt good knowing that if we did have trouble conceiving, I would have a three year cycle record to show my doctor to help identify the problem. Can’t recommend enough.

I recently downloaded TrackerReminder because I’ve been having severe mood swings partly due to my weight and the quarantine. After my friend told me how much it helped keep her sane and change her life, I decided to check it out and it might be the best decision I made this year! It helped me organize my workout schedule, what specific exercises I would try out, and overall it helped me add structure to my life that I’ve been lacking at home. I was able to organize a better diet and diligently follow it. It has been very easy to manage for me with the apps format, and I feel like it could help change many lives!! If you’re reading my review and struggling like I was definitely check TrackerReminder out, it’s a life changer!!!!

Been using this as a form of birth control for a month. So far I would say TrackerReminder is okay. I’ve been off and on birth control for the last 9 years. After 4 kids my husband and I decided we are done. But I don’t want to live the rest of my life on synthetic hormones. So enter CareClinic. At first look I was pumped! But now not so much. The thermometer is cheap. And I’ve tried asking a question off TrackerReminder and it doesn’t seem to be set up to actually send you to where you could submit a question. Useless if I’m having issues with no way to get help. As far as tracking my cycles. Well, I guess I will have to see how it continues to do.

EDITED — developers IMMEDIATELY included fixes to the bugs I reported in their very next release. Bravo!!
CareClinic lets your track exactly what you need to — from symptom severity ratings, to medications, to tags of any factors you would like to include, and direct journal notes, along with essentially anything else you would want to track — and share data with others both in app or as an exported file. Go with easy to use suggested things to track or customize to your heart’s content. TrackerReminder will give you what you need.