Tasker by TaskRabbit Reviews

by Random Tasker Dude

I thought that once they finally got an actual iOS application, that a lot of the bugs and annoying glitches would go away, but sadly I was mistaken. The chat/messaging feature of Tasker is one of the worst I’ve ever seen, from glitches that continue to auto-fill text that you’ve previously typed and delete EVERY TIME you re-open the message window (regardless of quitting and restarting Tasker several times in a row), to the text window not expanding, not reacting, or sometimes being covered by the keyboard in a way that makes zero sense for the device that it’s meant for. For a company that’s been around for a while and is no longer considered a “start up,” the fact that they can’t get a smoothly functioning app in place for their service providers, especially during this extremely harrowing and economically difficult time, is very disappointing. GET IT TOGETHER.

by Mcmitchin

Last time there was an update, they removed the visibility of reviewed cancelled tasks. After i asked for that feature back because it literally lowers the number of calls to their call center, they added the feature back so you can see how it was reviewed.

Recently, they removed the time/date of the task in almost every screen. I can only see the time/date of the task in the "tasks" tab. If i tap to see "task details" its not there. If im in the chat, its not there. Yet, support told me its good practice to confirm "see you at *time* on *date*" in the chat. So now in order to make sure i reference the correct time and date, i have to go back twice, through 2 different screens.

Please put the time and date in the task details again and in the header of the chat window! Stop making Tasker more difficult to use! Its super frustrating. Why remove helpful info and make it inconvenient for taskers?

by Nat31

DO NOT USE THIS COMPANY!!!!!!!
They have you do jobs that you pay for a service out of pocket and wait days if not weeks to get paid back. If someone is cheating the system they wait days to have them “update their payment information “ instead of get you paid while they deal with the client.,
If you work super hard and the person decides they don’t want to pay you they can lie and leave you a bad review and not pay you for your time! I worked 5 hours outside in the Tucson summer sun putting 4 pieces of patio furniture together that was poorly made and half of the pieces required that I reach in and screw the Allen wrench and hold the nut without being able to see it and some how I was the one who wasn’t efficient?! He couldn’t put it together and neither could his adult some and wife but now the greedy person won’t pay me for my time and effort. Unbelievable. Oh and if you tell someone you are not willing to do something that will require you to pay, it is held against you. I paid $200 worth of out of pocket tasks and didn’t get that back for weeks leaving me nearly broke with 2 mouths to feed. Yeah I strongly suggest that you stay away from Tasker and the company.

by Jamyoc

I contacted task rabbit through their chat. I asked them to fix an unfair glitch. Task rabbit has not replied to my concern. I was doing a task for a client. The same client added a different task while I was in the middle of doing the first task for him. I didn’t reply within the hour and got a bad metric rating because of it. It was with the same client. I talked with the client, and he and I cleared up the the issue without any problems. I let task rabbit know that it is all on chat between the client and myself as proof, and still no fix. This unfair treatment has hurt my this app status. I haven’t received one task since. I am going to cancel my status with task rabbit and I highly recommend you don’t use this crappy company.
Replied to task rabbit email. It was a computer generated reply. I tried to clear up this issue. They have a drop down that has no solution to my problem. And since I haven’t been able to reach a human I am keeping the one star rating. Their algorithm has too many unfair glitches. Bad company, don’t use.

by VandelayA

They hold your $ for months and never let you work - which is illegal. I applied, paid the $25 and was approved eventually. Couldn’t log in later due to errors bc of claimed inactivity so they had me make a new account. Paid the $25 again and they claimed the background check process was backed up... conveniently after taking your $. I had to call/email over a dozen times over *2 entire months* to get an answer. Then they said oh sorry we’re not accepting new Taskers right now. But said they were when I applied, so bc of their screw up I was “too late”. Still going back and forth with them. Keep in mind I originally tried to use Tasker over 6 months ago. They took my $ twice & held it up only to find some excuse why I can’t use Tasker . Insane.

EDIT: If you guys are so concerned & take this to heart then do the right thing & allow me BACK in as I was before I was told to start over, jerked around for over 2 months then told I’m at the end of the line to wait for when they “reopen” it up to people.

by XSupernovax

I have yet to use Tasker and I’ve made two accounts with different emails and am unable to sign-in to either. I keep getting a 429 message on Tasker on my phone. I talked with customer support trying to solve this issue but keep getting redirected to do the same thing or my queue space keeps timing out due to waiting and I automatically get sent to the back of the line. I was really looking forward to Tasker but it’s been quite a frustrating start-up so far. And yes, I’ve tried both on laptop and phone while clicking both “Already have an account” or “Get Started”. My TaskRabbit account works fine though, however when I just signed in, SOMEONE ELSE’S PHOTO is on my profile picture. Literally have only had this account for an hour and idk if there’s a security issue or what but idk this person and it’s not looking too good at the moment. I’m sure the intention behind it was awesome and truly it’s a really good idea for an app, however, these things (security and login) and key if it wants to survive.

by Yasha_e

Customer scheduled appointment at 12pm for furniture assembly, at that day he called and asked to reschedule and I rescheduled the job same time next day. I had to move other customers a bit to fit him to my schedule. The day he called me 30 min before the job saying he can’t do it today. I drove 30 miles to his house. I asked him to cancel the job, he said he will. He didn’t. I texted support, explained everything. Customer doesn’t respond on chat. I called the customer again, he said he would cancel. 12:30 I canceled it on my side as I was told to do by support. Soon after I’m getting a note that they will not compensate my time because there is no written arrangement made. So I drove 50 miles loop and waisted 2 hours with no pay. I contacted support and they did nothing, you can’t call them their line doesn’t work, person in chat careless. They connected me with client. The was scheduled. I’m getting only neglect. That’s why you are never a contractor, you are paying commission for nothing.

by CharMFChris

I've gotten tons of tasks and I'm making quite a bit of money through TaskRabbit! But I do have quite a bit of complaints about Tasker.

Tasker is very very glitchy. Every time I try to update my availability calendar, Tasker crashes. It also just crashes at random times.

As far as I know, it's impossible to view clients' profiles. There should be an option to view ratings the client has received.

My BIGGEST complaint by far is that I've only used Tasker for less than a week and I already have run into a huge safety concern. A client named Michael B. tried hiring me for a cleaning job at his house, then started being very uncomfortably flirty with me in our messages. I cancelled his task request, then a day later this same man requested my services again, hoping I wouldn't remember that interaction with him. I'm concerned that he, and probably other people like him, are using Tasker to try to lure young women to his house. I contacted customer support about it and they made sure he couldn't request my services anymore through his account. But this isn't enough..... this guy needs to be completely banned from TaskRabbit and not allowed to make any new accounts. I'm worried for other young women in the Kansas City area who might get a task request from him. Please be safe out there

by Prime Thread

I will keep this simple:
It doesn’t matter if you’re just starting out or if you are a professional that their platform would normally endorse under the title of “Elite”, the support team will not help you.
If you have any opportunity whatsoever to handle a client opportunity outside the platform, you should take that route if possible at any time!
I have been penalized due to software bugs affecting metrics, a time where my phone broke and I was unable to contact a new client during a 3 hour period, misunderstandings, and client-sides mistakes.
Do not expect help from Taskrabbit HQ. Just wait 30-60 days until you can have your elite rating back. There is no reliable option available to you as a this app.

Tasker is extraordinarily glitchy for us taskers to use. If a message takes a long time to allow you to send, it’s because you have to sometimes wait about 40 seconds before the send button will become responsive.
Tasker will lock up during time sensitive times, and you’ll just have to deal with it. I suggest refreshing Tasker or restarting your phone.
No, you cannot use a computer to communicate with clients. No, you cannot set schedules with your computer. Yes, when penalized, Taskrabbit support will tell you to use your computer when your phone is broken. Don’t ask me why.

by Terrybee187

Found it user unfriendly and complicated to connect with clients. If we’re available all day there should be an option to choose all day or all week instead of clicking each individual 45 min block for an entire week. Also shouldn’t be forced to accept a job before being able to chat with a potential client, I’d like to know more about what the job entails and where the location is before I commit for safety reasons and planning transportation. Then when I forfeit the task the chat disables which is unfortunate because I would want to re-schedule with clients but kept losing the chat. There shouldn’t be a steep learning curve if there doesn’t have to be one. Other than that I get a lot of hits for jobs but it’s too complicated to actually work them.

by Nota Playa

I’ve been on the TaskRabbit app since 2019. It literally changed my life in a positive way. I’ve met and worked with great people through Tasker… But since the latest update, the request for job has significantly dropped. I’m not even getting hired same day jobs. I’m barely getting booked for task with an open availability & I changed my prices and map to accommodate the slow season. A client even reach out to me asking me if I still work on Tasker b/c they can not find me. It’s been extremely frustrating and nerve racking with this latest update. I’ll soon be forced to look for another source of income/work. Word is the new ceo is making changes to benefit new Taskers & low prices. I heard many complaints from Uber drivers about the support they get, looks like TaskRabbit is next. 😔

by Glover Of Life

Currently, this app is easily the best over Handy and HomeAdvisor for a pro. The ability to communicate with clients about the job at length is awesome. The fact that you and client MUST communicate in order to accept a job is also crucial in ensuring the clients needs are communicated is great. I much prefer it over other apps.

The only fail point for me is that it’s buggy on my iPhone 8+. I’ve had to go through hours of turning off the phone, uninstalling and reinstalling. Updating iOS, same shenanigans, had to have my account paused. Then all of a sudden it works, for a while.

So while I love Tasker as a pro, the bugginess of it is the only thing holding it back for me.

by Pineapplechiefs

I was definitely hesitant in July when I first signed up after reading quite a few of these reviews, but Tasker has been operating smoothly for me for about 2 months now. I think most of these reviews are coming down to lack of technological knowledge. The big issue I’ve seen is with the background check, and my roommate happened to have this issue when they signed up as well. They go by their middle name, so they put their middle name as their first name on the background check. This caused a delay of having to reach out to TaskRabbit every few days for over a month just to adjust the legal first name on the background check. That part was definitely annoying. Having said that, if the information was filled out properly, the check would have gone through in a few days like mine was. For Tasker itself which is what these reviews are supposed to be for, I’ve only seen a single glitch and it was patched in a week. For those with issues, delete Tasker , close out all apps running in your background, perform a soft reset on your iPhone, and re-download Tasker . This should solve the majority of issues for people if you have a legitimate issue with Tasker .

by MericanJimmy

I joined the rabbit over two years ago in my market is pretty slow especially in the beginning but it started to pick up any other good thing is you know you can do it wherever you are it’s not restricted to one location. I have done every app out there as far as self-employment goes and by far the most supportive as far as help the best paying because you can make your own hourly rate is task rabbit nobody touches their capabilities I’m so grateful for Tasker for not treating us workers that do all the actual work for the brand like crap. Because for the most part every other app out there, the carrot, flex is the worst, handy (worst experience ever working ). THANK YOU Task Rabbit for actually appreciating those of us doing most the work;)

by Rayjay415

I started off part time as i aM a union construction worker, i went from assembling ikea furniture, to mounting tvs and shelves, now im doing home repairs, minor plumbing and buying a work van, in 2 months i made almost 20k,, i had Tasker on my phone for almost 3 years before i started using it. Start off low, pay your dues theu will raise your prices for you! Be honest with customers, give good service and they will rebook you through TR.. i charge $80 an hout for mounting, and i get plenty of work in NYc, i plan to do this full time, you have to save money to pay taxes , save your reciepts , record your miles, learn new skills, plumbing jobs pay up to $180 an hour with 2 hour minimum, its not rare for me to make $700 a day, start low, move up slow and Tasker has amazing customer service, gets you into the entrepreneurial mindset, i hope it doesnt change, i am very satisfied,, electrical jobs pay easily $75 an hour,, you can make this a full time career in months, This is a game changer , i use all the other lead generating platforms but 95% of my work comes from TR.. god bless the CEO and staff, its not unheard of making 200k annually, just google it and youll see you can do this!! Stay focused and start gronding itll pay off fast! Trust me

by Не задачливый пользователь

I have been working for over a year. maybe 2-3% of not fair reviews from me, but I don't want to waste time challenging. support service, always helped when needed. I could give 4 stars. only for the fact that the client can just leave a bad review, just because there is no way to do what he wants. for example, hang a swing in an old building from the ceiling using one hook. and it was also necessary to repair the damaged blinds, there were not enough parts in the kit. but the client didn't like it. the client can simply leave the assessment without a description, which is sometimes not fair. I must describe why I am not satisfied with the client. Sometimes there is simply no time for it. I would like to take this into account.

by Marxus-O

Highly recommended, especially in this crazy economy and covid world we live in now. I’ve built a nice income stream based on honest, hard work. But having clients that truly appreciate your work and give you great reviews is something that I almost never got working in the corporate economy.
My only recommendation is for Taskrabbit to improve the chat and notifications. It’s not intuitive, when you get a notification from a client you have to search through all of your jobs to see who is reaching out and it might only be a TR message. It would be nice to have a chat thread section where ALL notifications show up. Similar to messenger or something like that.
But keep it going. I like working for myself and TR makes it possible and profitable.

by Alero A

I’m literally a baby this app. I started last month and would have gotten 3 tasks in a week. However, was only able to complete one. The other 2 cancelled and one client specifically said they could not see a completed background check. I communicated that I should have one on file but he insisted I share some other social profile with him for verification processes. After the second cancellation, I reached out to support to make sure that my background check was on file for the clients to see. Though, support said I had completed a task and that I was fine. I ended the chat still not a 100% sure if my background check is easily accessible and visible to prospect clients.

So my suggestion would be please notify talkers with an actual notification that hey your background check is completed and is viable to clients.

Overall awesome avenue to make extra income already have 2 tasks lined up for the week. Thanks!!!!

Update
Thanks for the prompt response note taken
And I’m glad you advised against sharing any details. I actually had already done that so I hope I don’t become a victim but, overall I still think it’s a great app for making extra income.
Thank you!!!

by Jaysmiggs

I have been a this app for coming up on two years but only really got serious about it in June. Since then my life has taken a 180. I was able to get my family a second car, move into a home I wouldn’t have been able to afford otherwise, and have much more confidence in things I do day to day. It was NOT an overnight transition. There is a steep learning curve honestly. However, if you stick with it and always put your best foot forward, the rabbit WILL TAKE CARE OF YOU lol. I’ve been blessed with so many unique clients and opportunities have presented themselves as a result. I know many are freaked about their background check. TR HAS NEVER STOLEN FROM ME. I have got more accolades in my short time doing this than I ever got in 18 years of call center. Please review glass door and understand right now with the coronavirus EVERYTHING is slow

by Geo-Logic

The biggest downfall of capitalism is that the labor force is under-valued. No one is ‘unskilled’ that is just a myth perpetuated by the upper class to justify keeping wages low. Tasker is the opposite; you pick your availability, you pick your jobs. If you can lift things, move things, paint, landscape anything, you can get paid top dollar for it using this app/Task Rabbit. The hirer pays the fees and as long as you can garner good reviews (or even just complete Tasks) you can only make more. And if you live near any affluent urban or suburban areas and are fully available...you WILL be busy. I’m only a handful of Tasks in but it already seems like if you become a reliable this app you can earn an hourly rate well beyond what any ‘unskilled’ laborer would make elsewhere. Highly recommend even if you have a job, in fact especially if you do, because the more resources you can provide yourself the more you can charge for your services.

by Someone Who Wasted Their Time

Emailed them explaining the “draw work area” and “set schedule” portions are bugged out and won’t let me register even though I paid my $25 for a background check. They emailed me back saying I needed to add more information which I did and still days later no confirmation or ability to continue to set up my profile. Y’all some smart thieves good job.

by Dhattani

Tasker is brutal I have been a this app for almost a year and my this app app all of the sudden stopped working I can’t login it just crashes and I tried two different phones and since everything is in-app I am useless without it.

So if you have 5 clients the following day and Tasker takes a dump and stops working, that’s 5 no shows hundreds of dollars lost and 5 angry people with angry reviews.

Great!

by Tallguy65

I initially downloaded the other TaskRabbit app, created an account, and was logged in, no problem. I then realized I needed to download Tasker to be a this app. Using the same credentials, I attempt to login, but it just bounces me back the splash screen. I’ve reset Tasker , restarted my phone, deleted app and re-downloaded, and my OS is up-to-date. Inputting the wrong password gives me a prompt that I’ve entered an incorrect password. I’ve tried resetting my password. Nothing I’ve tried so far fixes this issue.

by TPValentino

I’ve been attempting to get Tasker to work for more than a week at this point. I’ve had nothing but problems getting Tasker to function correctly, and have contacted their support to no avail. They took my $25 for a background check and every time I try to log into Tasker it asks for my money again, and I refuse to do it, so I can’t get into Tasker . Haven’t heard back from support for 5 days!!! I would truly love for this thing to work! I am so disappointed that it doesn’t.

by Mykola P.

I worked for a year as a this app but then my account stopped seeing clients in the list of taskers, I wrote and called the support service but they only give instructions that do not give any result. Tasker developer clearly missed some algorithm because of which after a while you do not see the clients and it continues for more than a week . The support service does not even know what it is and many taskers wrote about this problem which has not been fixed .

by Urtesttickle

After reading some reviews it seems like most people just are dumb. This is a waste of 25 dollars.... The handy platform blows task rabbit out of the water and what handy takes is way less than task rabbit. Also i dont like the fact that people request you so you could be waiting forever ....

I dont like the fact that if i dont want to accept a job i have to explain to the customer why i don’t wanna do the job... that information is irrelevant!!

I dont think I’ll be using this that much as it is just a complete waste of time !!! I wish i COULD GET MY 25 dollars back!!!! I definitely learned my lesson

by Danielle2929

After paying $25 to sign up to be a this app, the first thing that happened was an option to sync my calendar. This permanently crashes Tasker , and even closing it and reopening does not fix the problem. You have to delete and reinstall. This has happened to me twice now and has not been the best introduction to being a this app.

by BBRose

I’ve been a this app for years, so this review is not of the company, but of Tasker itself.

A new feature was launched that allows us to connect our calendar with Tasker just the other day, but every time I click on “Got it” for the update Tasker crashes and causes those crashes every time I open it again after that. For several days now, I’ve had to uninstall and reinstall Tasker as a bypass, and there’s no way to avoid the notification. This is Mother’s Day week and I’ve grown my clientele to those who are quarantining at home and I do their shopping/errands for them, so needless to say this is quite the inconvenience. It’s a fantastic app in other ways, so I hope they either remove this “feature” until it’s fixed or just... fix it.

by CKghost

Still waiting to hear back from my background check. It’s been 3 weeks with no indication that progress is being made. Reached out by email too with only an automated response saying the same thing. Can I not be left hanging please? Communicate properly. Thank you

by Svetlana Dubkova

Hey guys. I’ve been a this app for a couple of years and it’s been great but this latest update isn’t amazing. When I’m chatting with a client, I have to hit the “send” button a million times before my message actually sends. This is really problematic when the task at hand requires a lot of client communication - hope this gets fixed soon! I have an iPhone SE

by Patpat1314

It’s quite frustrating to have to enter all of your information and then find out there is a registration fee. I’d recommend putting that fee at the start of the process. The principal of that design flaw turned me off from using this.

by Fettimanflacko

I came across task rabbit online and I’m interested in making some money as everyone else, except that I’m from New Jersey and my closest option is New York City. Please update with more options when it comes to location, besides that Tasker looks good.

by Remove This From The App Store

As is the humans behind the curtain need improvement; like can you form the this app fleet into more of a community, or at the very least INFORM your TEAM that you’re getting rid of the old APP...anyways I’m happy that it’s available on Tasker Store now, seems more trustworthy—who knows how they were stealing/storing our info via the old this app APP!

by MoSoKo

Been tasking for over 2 years! Love the flexibility, the ability to draw my work area out, and charge what I believe I’m worth for the categories I do. Every task is different, and I keep busy. I was having the same problem someone mentioned about Tasker crashing when trying to open but I contacted Task Rabbit through my account on the website and they promptly sent me a link to download Tasker and I’m back up and running. Thank you Task Rabbit!

by Joshua Rouillard

This is hands down one of the best ways to make money. I’ve been with TaskRabbit for just a little over 4 months and I couldn’t be more pleased. I’m waiting until it becomes very popular or more popular in my area. You choose your hours and pay. Being an entrepreneur, I HATE working for someone, have always liked the idea of working for myself. Tasker is a moving step for sure, you can make really good money if you are good at what you do and have good customer service. 100% recommend for anyone.