Contact READsquared Support

by Gracieee_123

I really wanted to like this app! I’m using an Iphone 8 plus so maybe that was the issue? When trying to play the colored square game it said to “double tap the screen to start” and when I did that nothing happened/it wouldn’t start. So then I went to the crossword puzzle game and the buttons at the top overlap onto the letters. The functionality just isn’t the best unfortunately. I also found that when I would select the icons on the left hand side to go from games to the home section or maybe to the log that I would have to wait 5 or 10 seconds till it went to that screen. At first I thought it was frozen but it turns out it was just loading.

I really want this app to be successful and I fully support it!! Just hoping these things can get fixed!!

by Sislas101

Our library uses this app for the summer reading program and it honestly so hard to use. The interface is not user friendly at all. I am unable to track how much we actually read - there is limited amount of points you can track a day but there is no guideline of how many minutes points are. I can’t log anything due to being “over the daily amount”. It makes no sense that I can only log 10 minutes a day when we are reading about an hour. It makes no sense to have a field to enter the title of the book and the choice pops up with the author name and then another field that requires you to enter the authors name. Overall a very poor app that I have no desire to use and will definitely not recommend. 👎🏼

by AverageJaneMN

In summary: This is not an app, it’s a website for computer shrunk onto a mobile screen. It’s outdated, clunky, and makes no sense. And crashes - even when I’ve done nothing, really, because it won’t let me.
• This app appears like a website, rather than designed to be an app for mobile. (Most buttons are very small, for example.)
• When you first create your account, there is no orientation, to show you around the app. Nor are there any explanations as you go to new sections for the first time.
• There’s an unexplained count up clock running.
• You can create an avatar.... but have no idea what it’s for or if it shows up anywhere else in the app.
• You can see your history of logging books read - but have no way to add a new book.
• The app crashed within 10min of downloading- all I have been doing is clicking around trying to figure out how it works.

I am confused and disappointed this is the app available for my library to use for their winter reading program - there have to be better apps out there for this.