Contact Beanstack Tracker Support

by SiliconValleyRocks

The most obvious feature does not exist. It was perplexing to try to add new books I just picked up from the library before sitting down to read them with the kiddos. Essentially one is stuck picking a start date or the default today is entered. As for the books we read and forgot to scan we have to go through the same process then back date each book it is almost not worth it. I decided to write them down and found it was faster and can take the list to the library to show the same process. They laughed too. All the parts are here in the app just add a button for scan ISBN then add to library of books. Then at least the book is available when the kids pick it out of the stack to read it. Additional add a calendar view to add book I read this week for quick logging. I am not doing this for badges as much as teaching my daughters to keep notes on their progress for themselves.

Feel free to contact me directly for detailed feedback if you are the developer I am happy to help.

So much for feedback the new version is horrible, the user interface is so limited. Most of all the product design team clearly does not use the app everyday and night we have just about given up... tonight we have to re-Enter every book because they do not show up in the recent list... what a complete let down the new version misses he most obvious fixes.

by Katerra713

As of writing this, the last update was over three weeks ago, and that is where I started having issues. I have used this app for over two years and I like the simplicity and also the ability to enter books that I may get as a promotional thing or because I am a beta reader for several authors. With the addition of a calendar to track reading streaks, though I already read almost daily, I was more incentivized to actually use the app everyday for tracking. Since the update, which was supposed to have fixed bugs regarding the tracking, It has not registered several days that I have entered and thus I now longer have a long reading streak in the app. You can select days in the past to say you’ve read but the calendar doesn’t register them. I am no longer incentivized by this feature. I have already met my summer reading goals for my local library challenge, but for those that want to participate in challenges, the issues with the app may cause them to lose out on rewards or to possibly become disinterested in the program because the app that they are using isn’t working or isn’t user friendly anymore. Not sure what the app developer is doing, but since this hasn’t been fixed in three weeks I’m not sure if they realize the update actually caused more problems than fixed them.

by Lovetosew

I’m really disappointed that this app does not work. Had no problems until today and cannot get it to open. It spins. To make reading important these apps need to work. If I could give it a negative I would. I will continue to read but no longer interested in wasting my time trying to get useless apps to work. And interesting that there is no response from the developer. Enforces my low opinion of the lack of care. Update, response from the developer that means “I” would need to submit a ticket to have them research the problem with their product. Again, I’m not going to submit a ticket. I’m too busy to spend time trying to get a developer to fix this issues with their own product. I’m not a beta tester. Score remains the same. The product spins and will not show any data. Worked fine for a couple weeks and then stopped.