Contact Beanstack Tracker

Listed below are our top recommendations on how to get in contact with Beanstack Tracker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Beanstack Tracker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

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Social Support and Contacts

• 
  By Slizabeth22

  1

  Can’t add multiple books at a time

  You can’t just log the number of books you read each day...and maybe I’m weird, but we can go through a LOT of children’s books in one day, and logging each one individually is DUMB. And if you’re backlogged because you have better things to do than track which books you’re reading with your child? Oh boy. Forget about it. Add a feature for logging the QUANTITY OF BOOKS, not just minutes. Some reading challenges/ programs at our library about about the number of books read, not the time. I’ve honestly only given the app 15 minutes of my time trying to figure it out, and it just isn’t good for what it is supposed to do.








By Gemaolao ZAO
3
Beanstack challenges don’t allow/count the last day
We have been using the Beanstack app along with the Badge Book. Mostly everything works great. But there are 2 problems! One, if we read in the late evening it assigns the following date to the reading. For example we read from 10:20-11:00 PM on May 30th and when I select done it records that we read from 10:20-11:00 on May 31st. I don’t know exactly when the cutoff is for it to log reading as the next day but this messes up our challenges for badges. And if the app knows the time how come it doesn’t know the date? Two, the last day of each month (last day of challenges) don’t count for the challenges. So we read for 40 minutes from 10:20-11:00 on May 30th. It logs it as May 31st (see issue one) and doesn’t count it as reading towards May’s Challenges. It is 1:30 am on May 31st and we don’t have access to continue to work on May challenges or to complete any of May Challenges activities. If I tried to go into any activities for any challenges dated May 1st-31st it won’t load them. They show as grey lines. This happened for April as well.


• 
  By AthenaMarie22

  3

  Great app, but could be even better!!

  I’m enjoying using this app to track my baby twins’ reading, but I’d love to see it improve a bit more. I’d like to have more books be able to be scanned by the ISBN, as it takes some time to type the title and photograph the book (and then that still doesn’t connect the ISBN to that book in the future, so you have to either re-enter the book or find it in past books read!). Also, I’d love to just easily be able to enter an estimate of total minutes read during a session instead of entering minutes per book. Honestly, the whole app could benefit from quicker (1-2 screen) entries - the quicker the better, especially for parents of very young readers who have lots of small, shorter books that are being read (and not a lot of extra time with said little ones)!! And I’d love to be able to easily view the total number of books read per child on some sort of home screen.

1. Pulling issues faced by users like you is a good way to draw attention of Beanstack Tracker to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a Beanstack Tracker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Beanstack Tracker.