Contact myMSC

Contact myMSC Support


Company Name:

About: Place, manage and track your shipments the smart way. myMSC is the official
24/7 e-business solution from MSC, a world leader in container shipping.


 
  2026-03-26

myMSC Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MSC Website

Privacy Policy: http://www.msccruises.com/en-gl/Privacy-Policy-MSC-For-Me.aspx

Developer: MSC Cruises S.A.







3 Most reported problems 😔💔

3.8 out of 5

Terrible terrible terrible

2025-03-08

by Copthat6666

Forces uses to register, forces users to use app if on mobile. Not user friendly not a good experience

USELESS APP

2025-03-09

by JANGO$$

Registration and permission are required just to track a shipment, unlike CMA CGM app that you can easily track your shipment with no hassle.

CRAPPY MSC APP.

NOT FRIENDLY

2025-03-10

by CICI$

You shouldn’t have to register and request a permission to track a shipment on the app, IT IS DUMB AND UNREASONABLE.




Have a Problem with myMSC? Report Issue




Why should I report an Issue with myMSC?

  1. Pulling issues faced by users like you is a good way to draw attention of myMSC to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a myMSC customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myMSC.


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