Contact Groovepad - Music & Beat Maker

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About: Mobile game developer and publisher. Owner of Sudoku.com, Pixel Art games and others

Headquarters: Minsk, Minsk, Belarus.



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Groovepad - Music & Beat Maker Contact Information

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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E-Mail: [email protected]

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Developer: Easybrain


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Read 6 Customer Service Reviews 😭😔💔

4.8 out of 5
M
2021-05-22

Hi, I cancelled my subscription because someone seems to believe it’s funny to enter the word pedophile in the beats. I am not a pedophile, nor do I believe it is right to hurt innocent kids, nor do I want to promote pedophilia in my music because I know it is wrong. Like everyone else out there I have looked at pornography, and like all have assumed the images and content posted to be LEGAL age. I have found women as young as 18 attractive, but that does not mean I am a pedophile. I am a heterosexual male, who is a virgin with desires like everybody else out there. Many women these days often appear older than their age or intentionally make themselves appear older, and that can be deceptive to any man out there. Let me give you an example, when women try to sneak into clubs (and these women know they are underage, and if they don’t lie they won’t get in) they will dress as someone more older would, put on make up and lie to the bouncers to get them into the club. And what happens? Men assume they are legal age because the bouncers let them in because he either believed they were 18, or he found them attractive and let them in to party, because attractive women bring more men to clubs and it increases the profits of the clubs. So, then it is entirely possible that someone 25 could end up believing he was dancing with an 18 year old girl, when she was really 16 or 17. To conclude, intentionally inserting words in music like pedophile is wrong.

Joshua Moore Lawton
2021-04-04

I NEED TO CANCEL MY ACCOUNT THAT FOR MONTHS I HAVEN'T HAD ACCESS TO SO I HAVE BEEN GETTING CHARGED(THE PHONE MY CARD INFO IS STILL ON IS BROKEN SO I NEED HELP ASAP 302 7610546

Ashley Christian
2021-01-03

I been cancel my subscription and they still took 15$ off my card , I want a refund and says that it’s been put in for a refund but they money still didn’t hit my card is it anyway you guys can refund me my money please and thank you I have no money to be wasted

It is a good app, but the ‘offered’ free trial is not offered.

2022-04-27

by GetratMinecraftHater

After seeing many of the ads and watching videos not things people have created, I decided to download this app. However, as soon as you open it is asks you if you want to do a free trial. Okay so exit out of this right? NOPE. The only way to use the app is to use the free trial and have a chance of not canceling it in time. From what I am seeing, this is just a scam ‘feature’ to get some easy money of people who end up forgetting to cancel their subscription. Free trials are things that should ALWAYS be optional. This app forces you to use the free trial or else the only page this app shows is the “Use our free trial” page. There is no option to use the app freely without using the “Free” trial. It is horrible what I am seeing be done and it seems like this app right now is intended to be some free scam money. Please either make their be an exit button to the free trial or remove the free trial entirely. Or you could just make this be a paid app. But the worst thing you could do is make a fake not optional free trial. The free trial is not an opportunity to try out the premium features of the app and later canceling. Instead it is a forced thing you have to do to be able to use the app.

Money Grabber?!

2022-05-04

by Ju-lietN

The first time I downloaded this app, I was so excited when I saw that there was so many free albums to use in order to create my own music. However I deleted it because I was lacking inspiration and didn’t want it filling up space on my phone. But when I wanted to try again, I was excited and I had all of these ideas I wanted to rest out with certain albums because the music I created the first time were pretty good! However I was met with confusion and frustration. Now most of the amazing albums are premium for a subscription that you gave to pay in order to use a specific type of album. There are a few free ones but it’s just not the same anymore and because of this I might end up deleting the app again because this app has become a money grabber at this point which is really disappointing. Yes lay, the free ones you can download...they aren’t the best. You can still make decent music but not amazing ones like before when it first came out. Now the ADs don’t bother me, which was one of the features I really liked. Yes it got a bit bothersome but I soon got over it because it was in a way for me to feel like I ‘earned’ it by watching the ADs that helped this app. This was my most favorite music making app and it was a good app for beginners like myself. Key word ‘was’. If only it wasn’t a money grabber...it’s sad.

PLEASE READ!!!

2022-05-11

by Grurgdhfu

This is a fun app to make music with, and it gets updated every week or two with a new sound collection, but there are a few things I’d like to see fixed.
1) Song saving. I had 50 songs that I hadn’t saved onto my phone but had saved into the Groovepad app. After a recent update, I lost all my songs. This was triggering since I had put a lot of effort into them and they always brought back nostalgic memories, plus I can’t find the collections they are from, so maybe they could add a feature where you can save the song to your files. I don’t want to lose any of my new songs to another update because those 50 were hard to make.
2) Collection download time. If you want to get a premium sound collection, you either need premium or you need to watch a 30 second ad. After the ad, the download takes like a minute and a half and it’s frustrating because you can’t use another app or sound collection otherwise it will cancel.

Please fix these two things, if they get fixed I would rate 5 stars ✨ but it needs to get fixed please. Thank you for reading this review, if Groovepad sees this please fix it. Bye and I hope you have or had a great day!!


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