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Company Name: Newt Mobility, LLC.
About: Bright Newt provides strategy, marketing communications, project management, and mobile development
for remarkable brands.
Headquarters: Knoxville, Tennessee, United States.
Newt Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Newt - Scooter Sharing. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Newt - Scooter Sharing. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: support@newtmobility.com
Verified email ✔✔
E-Mail: support@newtmobility.com
Website: 🌍 Visit Newt Website
Privacy Policy: https://www.newtmobility.com/privacy
Developer: Newt Mobility, LLC.
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Read 6 Customer Service Reviews 😭😔💔
Hi, I was in the Orlando area this weekend but did not attempt to ride any scooters I have several unauthorized charges. I also have another pending charge for July 28th what is going on??????
I couldn't figure out how to work the scooter and the app kept stalling. I got charged $6.05 for a ride I didn't take. I want my money back.
I used it once it worked I signed out and the next day I tried to sign in and my password wasn’t working so I reset the password and it doesn’t work even though it told me password successfully updated
DO NOT DOWNLOAD
by EPX_G
Tried using these scooters with a group of 7 people. 3 of us were able to download the app but the other 4 were unable to sign in after creating 3 separate accounts. The app is poorly made and the scooters are in dire need of service. One of our friends was unlucky enough to log it and get a scooter but it died after 4 measly minutes. Which we weren’t even using the scooter for because half of us couldn’t use the app to log it and get our own. The scooter broke after 4 minutes and continued to charge her $60!!!!
Don’t even ride these on International Drive! BEWARE
by Kay Marche'
I had the most horrible experience riding these scooters. It took almost 30 minutes just to download the app and create an account just to ride the scooters on international drive in Orlando. After our ride we were not even able to end our session. As the time clock continued to count we had to sit anxiously while waiting for a phone signal just to end it. The ride was not worth the hassle.
Don’t waste your time
by Tyisha0807
The scooters in Orlando are the worst I’ve ever used. Half of them don’t work and are in poor condition. They are the slowest scooters I’ve ever used. Honestly I think they slowed them down to increase profit. I paid almost $30 for one hour, and never got to go to my destination because it was “out of the area.” They don’t tell you about the restricted areas until you are done riding. I’d just stick to using Spin or Bird.
Have a Problem with Newt - Scooter Sharing? Report Issue
Why should I report an Issue with Newt - Scooter Sharing?
- Pulling issues faced by users like you is a good way to draw attention of Newt - Scooter Sharing to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Newt - Scooter Sharing customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Newt - Scooter Sharing.
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