Contact 7Krave Food Marketplace Support
Company Name: Innovative Menu Solutions Ltd
About: 7Krave is the ultimate restaurant and grocery delivery app in Kingston, Portmore
and Ocho Rios, Jamaica. 7Krave allows users to browse through updated
interactive menus and photos, ultimately placing orders and having the meal or
item(s) delivered to them.
7Krave Food Marketplace Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit 7Krave Food & Grocery Delivery Website
Privacy Policy: https://legal.7krave.com/privacy-policy.html
Developer: Innovative Menu Solutions Ltd T/A 7Krave
3 Most reported problems 😔💔
Unprofessional
by Feedback Disappointing
Multiple times this company has let me down despite me always trying to do my best and be patient and be understanding imagine I placed this order over an hour and half ago and was called to be told there’s no more boiled food after so long waiting. I had received a call earlier stating no plantain I said okay fine but to also be called decades later to be told no boiled food after waiting patiently for so long honestly u have to wonder if it’s bcz I’m apart of the smaller class that order my one and two orders is not worth the trouble of being updated. Yall really need to look into the integrity of ur business and appreciate peoples time honestly. Have a great day
NO CUSTOMER SERVICE IF A PROBLEM ARISES
by Anita Neil
First two orders went great. Third time, I received the wrong thing. I used their live chat in-app option to inform them since they don’t answer phone calls (I’ve been calling for about two days now). A “Samantha” said “it was a honest mistake by the restaurant” and that “an agent is going to reach out to you shortly”. NO ONE HAS CALLED! This was Wednesday evening, December 9. Seriously? They have three numbers listed in the app and not one picks up. Absolutely trash. Kmt I understand mistakes happen but to not address my issue is a commonality among many Jamaican businesses and I’m TYAD of it. Today, I can confirm that 7Krave is no different.
Cancel my order and stole my money
by Netjunky4sure
I added money to my wallet using my Scotia creditcard. When I tried to use the money to buy lunch for my colleagues in Kingston, they canceled my order and didn’t return the money to either my wallet or my bank. I can’t reach anyone as they are not responding to my email or livechat. There is no working telephone numbers for them. This is the WORST food service and delivery app. I do give them kudos for building the 1st food delivery service in Jamaica but they need to be honest and not steal people money and lie about it.
Have a Problem with 7Krave Food & Marketplace? Report Issue
Why should I report an Issue with 7Krave Food & Marketplace?
- Pulling issues faced by users like you is a good way to draw attention of 7Krave Food & Marketplace to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a 7Krave Food & Marketplace customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 7Krave Food & Marketplace.
