Contact WeWard - The Walking App

Contact WeWard Support


Company Name:

About: Join a community of more than 10 million users worldwide! Take the first step
towards well-being with WeWard! What if your steps and well-being were valuable?
With WeWard, you’re rewarded for walking! The principle is simple: you walk,
you accumulate Wards and you convert them into rewards! No more excuses to
remain inactive indoors! Thanks to a fun step counter and a selection of special
places nearby, you’ll improve .



WeWard Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of WEWARD



Verified email ✔✔

E-Mail: contact@weward.fr

Website: 🌍 Visit WeWard Website

Privacy Policy: https://www.weward.fr/politique-de-confidentialite

Developer: WeWard




Privacy & Terms:

https://www.weward.fr/






3 Most reported problems 😔💔

4.9 out of 5

Bogus

2024-05-20

by SstevesS

I didn’t expect much and wasn’t disappointed.
But the main reason I’m deleting the app, every single day, my smart watch would record between 12,000 and 16,000 steps. I expected a discrepancy between my watch and the app, but the discrepancy was between 4,000 and 8,000 steps every day. I keep my phone in my pocket when it’s not in my hand yet everyday, no matter how much I walked, the app recorded about 8500 steps. Every single day.
Exactly what I figured so as I said not disappointed but won’t be wasting my time either.

Never Got Paid

2023-12-18

by Duane Berry The Second

Submitted steps for a gift card. Never got paid and never heard back after I reached out to support. Update: They reached out once. I responded with the issue and have been ghosted for 3 days in spite of following up. It took almost a year to get $15 only using steps, so it’s frustrating to have wasted so much energy and time. I also should note other apps, such as Cashwalk and GeoSmile have paid 5 to 6 times more throughout the same time frame without issue.

Glitches make it useless

2024-03-16

by Me 123321678

I tried it for a week, then it froze up on its own. Nothing I did worked, and I was afraid uninstalling would make me lose my data. Two days later I finally hear back from support. I have to uninstall and reinstall. I did. Fortunately it saved my data but I lost my streak and tens of thousands of steps because I couldn’t convert anything while the app was frozen. But I’m back in business, right? Nope. Less than ten minutes later it freezes again. Good bye, app. I’m not uninstalling and reinstalling this thing every day.


Have a Problem with WeWard - The Walking App? Report Issue




Why should I report an Issue with WeWard - The Walking App?

  1. Pulling issues faced by users like you is a good way to draw attention of WeWard - The Walking App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a WeWard - The Walking App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WeWard - The Walking App.


Alternatives