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About: Mobius® is an innovative control platform for your EcoTech Marine products. A
core rethinking of how products connect and function make Mobius one of the
simplest and smartest control apps you'll ever use.


 
  2026-03-09

Mobius Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of C2 Development, LLC



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Mobius Website

Privacy Policy: http://mobius.app/privacy/

Developer: C2 Development, Inc.





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3 Most reported problems 😔💔

2.0 out of 5

Very expensive products

2025-02-21

by PaulMD1969

These so -called top-of the line products are a never ending cycle of disappointment. At one time Vorttc was to intebgrate it’s Vortech return pump to interact with the Vortech MP. These pumps are in the several hundreds. Reliable? Not if you’re counting on customer support and promised apps. My Vortech equipment has failed the firm aware test. If they cared, they’d upgrade the firmware. Customers are taking notice. No more does it ring true the more expensive a product or warranty, it no longer Matters to uphold promises. Last of this brand or Neptune Apex. Build your own.

Worst Lighting App

2025-02-22

by Sad Tyranid Player

This is terrible compared to the previous version. When I first installed the new G5 blues, it took forever for them to connect. I had to physically hold my phone next to them over my 320 gallon. It’s been several months and now one of them is not synched with the others. I’ve done resets, I’ve moved it around to a different spot, nothing. Although the previous version wasn’t good either, at least the lighting control was somewhat reliable. For the money spent on the latest lights, the customer shouldn’t have to struggle with app issues.

OMG!!!!

2025-02-23

by MB21123469755

Worst app ever! Spend some money and get this app fixed. For the price of your products, you can afford to fix it.
Now…… the problem with the app is, it takes a little longer than most apps to load. (Not a big problem) The main problem is trying to sign in. Keeps saying to check connection. There is nothing wrong with my connection. I am able to connect to the app 1 in 20 times trying.

Please fix this and all other issues. A great product deserves a great app.




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Why should I report an Issue with Mobius?

  1. Pulling issues faced by users like you is a good way to draw attention of Mobius to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Mobius customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mobius.


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