MyTop app not working? crashes or has problems?

MyTop Status

Last Updated on 2024-04-11 by Dixapp srl

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Account

100.0%

problems reported in the last 24 hours

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Summary of MyTop Problems 😠👌🔥

- The premium subscription automatically renews without the user's consent.

- The app does not deliver on its promises and is a waste of money according to one reviewer.

Have a Problem with MyTop Mobile Security AI? Report Issue

Common MyTop Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyTop app on iOS and Android devices. Solve all MyTop app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyTop iPhone Issues and Solutions

MyTop iOS app crashes, not working, errors
MyTop iOS app network issues
MyTop on iOS has black/white screen

MyTop Android App Issues and Solutions

MyTop has errors/crashing/not working
MyTop server network connectivity issues
MyTop has black screen

MyTop iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyTop app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyTop app crashes or not working on Iphone (iOS):

Close and restart the MyTop app on iPhone
Update MyTop app to the Latest Version for iOS
Uninstall and reinstall MyTop iPhone app
Update your iPhone to the latest iOS version

Fix MyTop on iPhone unable to connect to server/internet connection issues::

To resolve MyTop network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyTop black/white screen (blank screen) on iPhone:

Follow the MyTop iOS app troubleshooting guide Here →

MyTop Android App Issues and Solutions

Fix MyTop not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyTop app issues:

Force Stop the MyTop App
1. On android, goto "Settings" » click MyTop app. » click "Force Stop".

Update MyTop to the latest version on PlayStore

Clear MyTop App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyTop app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyTop.

Fix MyTop unable to contact server/ MyTop internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyTop » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyTop » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyTop on android.

Solve MyTop black/white screens issue on Android:

Follow the MyTop android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dixapp srl, developers of MyTop.

About this app

Your account will be charged for renewal within 24 hours prior to the end of the current period, for the same duration and at the current subscription rate for that product: $9. 99/month. Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. Any unused portion of a free trial period, if offered, will be forfeited if you purchase a subscription. You can manage your subscription and turn off the auto-renewal by accessing your Account Settings after purchase ( ). You cannot cancel the current subscription during the active subscription period. Payment will be charged to your iTunes Account at confirmation of purchase. Protect your device, accounts and Wi-Fi network from security threats. Prices are susceptible to change at any time but products will be charged based on the rates in effect at the time of confirmation of the order. Privacy Policy: dixapp. com/mytopsecurity-pp - Terms of Service: dixapp.