Notes app not working? crashes or has problems?

Notes Status

Last Updated on 2024-01-15 by Kpaw, LLC

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Common Notes Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Notes app on iOS and Android devices. Solve all Notes app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Notes iPhone Issues and Solutions

Notes iOS app crashes, not working, errors
Notes iOS app network issues
Notes on iOS has black/white screen

Notes Android App Issues and Solutions

Notes has errors/crashing/not working
Notes server network connectivity issues
Notes has black screen

Notes iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Notes app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Notes app crashes or not working on Iphone (iOS):

Close and restart the Notes app on iPhone
Update Notes app to the Latest Version for iOS
Uninstall and reinstall Notes iPhone app
Update your iPhone to the latest iOS version

Fix Notes on iPhone unable to connect to server/internet connection issues::

To resolve Notes network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Notes black/white screen (blank screen) on iPhone:

Follow the Notes iOS app troubleshooting guide Here →

Notes Android App Issues and Solutions

Fix Notes not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Notes app issues:

Force Stop the Notes App
1. On android, goto "Settings" » click Notes app. » click "Force Stop".

Update Notes to the latest version on PlayStore

Clear Notes App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Notes app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Notes.

Fix Notes unable to contact server/ Notes internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Notes » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Notes » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Notes on android.

Solve Notes black/white screens issue on Android:

Follow the Notes android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kpaw, LLC, developers of Notes.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Google Keep Website

Privacy Policy: http://www.google.com/policies/privacy

Developer: Google LLC

About this app

Compose and manage your this app directly on Apple Watch. - Supports FlickType Keyboard for quick note-taking and editing on the go. - Organize your this app with a variety of available color themes. - Upgrade to Premium and automatically sync all your this app between your iPhone, Apple Watch, and iPad.