Contact Nooie Support
Company Name: Shenzhen Apeman Innovations Technology Co.,Ltd
About: Nooie App Introduction:
Live with style and ease. Nooie aims to create
indispensable products that are stylish, affordable, and easy to use.
Nooie Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Shenzhen Apeman Innovations Technology Co.,Ltd
Verified email ✔✔
E-Mail: rocky@apemans.com
Website: 🌍 Visit Nooie Website
Privacy Policy: https://nooie.com/pages/privacy-policy-us-en
Developer: Nooie Inc.
13 Most reported problems 😔💔
I am being charged over and over for stuff I don't want or asked for it needs to stop!
nooie customer service is non existent! do not buy! i will never buy again
Doorbell is absolute garbage. Doesn't pick up events, human detection is poor even right in front of camera. Battery life is poor. Trying to get in touch with customer support is nearly impossible. They say they will return emails in 24 hrs which is absolutely not true. Do not buy from this company.
How long does it take for someone from Nooie to contact an individual? Its been a couple of days and I have not heard from anyone.
It is absolutely appalling that newy does not have a phone number that someone can call to ask a simple question without being blackmailed into having to pay a dollar refundable or not that is absolutely ridiculous your product is not the best in the world and all I wanted to know was whether you can hook up two doorbells to the same thing that connects on your wall and for that I'm going around and around and around and around your company leaves a lot to be desired I started your company in good faith I am not going to continue it
We bought last week the Nooie 360 and I couldn’t connect on my net then it say it’s not applicable on 5ghz
Just purchased Nooie camera And cannot set up a username I put in my email and name and agree to everything and then it just goes to a blue screen Doing my head in !!!!
Will not pair! IPC 100 NOOIE 360 Has been reset 6 times and still nothing. Camera sits right next to the router but will not pair. It did before. I tried my other camera and same thing, will not pair. A friend let me try her camera, same thing, will not pair.
I am unable to continuously record and my app does not show any recordings. I need an instruction manual!
I can not get my Nooie to connect to my wifi
App is an absolute nightmare!
by RGEO5051
Update to first review... What a horrible company! Your products are atrocious and your customer service even worse. If you have an issue, and message them for help, they answer after you’ve already fixed the issue yourself. They refuse to create a cloud plan for customers with multiple cameras and then have the nerve to try and charge your credit card the day before it’s due. Then! You have to unsuscribe to the plan in order to resuscribe to a plan again. Nightmare. Planning to switch to Arlo. At least their cameras work! P.S. Nooie “customer service”.. don’t bother responding to my review. It’s always copy and paste.
How frustrating can app be and no assistance from the creators or the company itself! Nothing on this app works with the exception of logging on. You go into the camera settings, you turn on the options you want and you think all is done. Nope! If you leave that particular option such as Detection or you exit the app and go back on. Everything is off! How does happen. This is constant and daily! I ask the company for help on issues and all they can do is apologize and offer some ridiculous excuse as to why it’s not working or how it’s the users fault. Total waste of money and effort trying to get this to work! Don’t bother.
Beautifully designed Sadly nonfunctional!
by PacerGuy64
This little guy looks like a champ, slick exterior, motor and camera beep and move with ease! It was beautifully packaged, and one can see that the marketing and design engineers are worthy of the Steve Jobs Award! The app downloaded with ease and its designers were top notch. Even when it said it couldn’t pair with my iPhone 12 with Verizon Fios. The pictures are cute as any game could hope for. The count down clock makes it fun to wait for it to finish loading even as the camera icon sways from side to side away on the screen And that’s where the fun ended.
I really wanted to like this thing and yet the software designers must have tested it out on a device or two (perhaps what they had in their pockets) and said, yep that works let’s call it a day. It’s not like I’m trying to do it on my iPhone 5s using Bob’s Super Fast Cable Company these are standard products, I downloaded both apps, neither worked. I shouldn’t have to work this hard to get a simple camera with an app to work. Think plug & play Nooie! It may work on yours but it didn’t for me. This is going to be returned.
Disappointed in Rhode Island
Cool camera, terrible app
by Levi_2.1.3
It’s too bad the software is so bad. The latency is awful because they are likely routing all connections through their server rather than peer-to-peer. I suspect they are doing this to capture user data like video and audio for resale. Their privacy policy is pretty vague and they don’t rule out selling user data. There’s no good reason for the latency to be so bad. For example, when trying to adjust the camera position it lags about a second or two and then you have to adjust it multiple times to get it pointed in the right direction because it either goes too far or not enough. That’s not my only complaint, but it is the most glaring issue that makes it nearly unusable. If you go to another app it doesn’t support Picture in Picture and you have to wait for it to connect when switching back. The mic feature basically doesn’t work because of the latency issue as well. Why do they show how bad the streaming bit rate is in the top right corner? The list goes on.
Have a Problem with Nooie? Report Issue
Why should I report an Issue with Nooie?
- Pulling issues faced by users like you is a good way to draw attention of Nooie to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Nooie customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Nooie.
