iFamily Status

Last Updated on 2019-11-21 by Betul Kilic

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Most reported problems

Connection

100.0%

Common iFamily Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve iFamily network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the iFamily App
1. On android, goto Settings » iFamily » click [Force Stop]

Clear iFamily App Cache and Data:
1. On android, goto Settings » Apps » iFamily » Storage » click [Clear Data] option. This clears both data and cache.
2. restart iFamily.

On android, goto Settings » Apps or Manage Apps tab.
Click iFamily » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto iFamily » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch iFamily

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Developer: LogsAgent last seen LTD

Aug 17, 2025, 08:07 PM
a Mac user from Toronto, Canada reported problems with iFamily : Connection
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