Bluebeam Atlas app not working? crashes or has problems?

Bluebeam Atlas Status

Last Updated on 2020-01-02 by Bluebeam, Inc.

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Common Bluebeam Atlas Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bluebeam Atlas app on iOS and Android devices. Solve all Bluebeam Atlas app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bluebeam Atlas iPhone Issues and Solutions

Bluebeam Atlas iOS app crashes, not working, errors
Bluebeam Atlas iOS app network issues
Bluebeam Atlas on iOS has black/white screen

Bluebeam Atlas Android App Issues and Solutions

Bluebeam Atlas has errors/crashing/not working
Bluebeam Atlas server network connectivity issues
Bluebeam Atlas has black screen

Bluebeam Atlas iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bluebeam Atlas app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bluebeam Atlas app crashes or not working on Iphone (iOS):

Close and restart the Bluebeam Atlas app on iPhone
Update Bluebeam Atlas app to the Latest Version for iOS
Uninstall and reinstall Bluebeam Atlas iPhone app
Update your iPhone to the latest iOS version

Fix Bluebeam Atlas on iPhone unable to connect to server/internet connection issues::

To resolve Bluebeam Atlas network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bluebeam Atlas black/white screen (blank screen) on iPhone:

Follow the Bluebeam Atlas iOS app troubleshooting guide Here →

Bluebeam Atlas Android App Issues and Solutions

Fix Bluebeam Atlas not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bluebeam Atlas app issues:

Force Stop the Bluebeam Atlas App
1. On android, goto "Settings" » click Bluebeam Atlas app. » click "Force Stop".

Update Bluebeam Atlas to the latest version on PlayStore

Clear Bluebeam Atlas App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bluebeam Atlas app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bluebeam Atlas.

Fix Bluebeam Atlas unable to contact server/ Bluebeam Atlas internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bluebeam Atlas » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bluebeam Atlas » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bluebeam Atlas on android.

Solve Bluebeam Atlas black/white screens issue on Android:

Follow the Bluebeam Atlas android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bluebeam, Inc., developers of Bluebeam Atlas.

About this app

Bluebeam Atlas is a digital mapping engine transforming access to your construction project information in the field. Atlas centralizes project data from different sources, so you can easily search and see relevant construction information based on your location.