Contact STARLUX Support
Company Name: starlux-airlines
About: Mobile Booking and Ancillary Service
Book flights, select seats, order meals or
purchase prepaid Galactic Wi-Fi and additional baggage on STARLUX App.
Mobile
COSMILE Member
COSMILE member no longer needs to carry a physical card as
STARLUX Airlines accepts digital membership card.
STARLUX Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of starlux-airlines
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit STARLUX Website
Privacy Policy: https://www.starlux-airlines.com/en-TW/terms-conditions/privacy-policy?layout=hidden
Developer: STARLUX Airlines Co., Ltd.
Can I trust STARLUX app?
Protect your data and wallet. We investigate the developer's website (Starlux-airlines.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
The system is currently busy. Please try again later …
by Deanomites
For the last week … this is the message that pops up on the app. “The system is currently busy. please try again later.” At the bottom of the message is a button that says
Thank goodness I have an email ticket from them but I prefer getting my boarding passes for my wallet instead of having to search emails.
Anyhow - I hear the airlines is nice - the app just is not functional as of this review.
App
by Take 012345
This is the first I am reviewing apps. I know they are new and need a lot of fixes. The app does not respond by entering the booking. You have to press the button twice before taking it. I booked a ticket with Alaska Airlines and can not manage my booking. Keep saying I am entering the wrong or missing. I chatted with customer support and they said. They see my booking but I can not manage my booking. Because I do not book directly with Starlux. At any other airline, you can see the booking without where you are booking the ticket.
Can’t show multiple trips booked through partner airlines
by Yetanothervince
I booked two STARLUX flights via Alaska Airlines and I can add only one of them at a time on the app and it will disappear after a few days. I also can’t add those flights to my COSMILE account because it said they already had a different COSMILE account number (maybe because they were booked via Alaska), so this app is useless to be.
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- If you are a STARLUX customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using STARLUX.
