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Company Name: SnapTravel
About: SnapTravel offers hotel deals over SMS, Messenger, WhatsApp and Alexa.
Headquarters: Toronto, Ontario, Canada.
Su Customer Service 👿🤬😡😠💢😤
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Snaptravel Website
Developer: SnapTravel
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Read 18 Customer Service Reviews 😭😔💔
Hotel does not have my confirmation number!
I booked a room at Best Western Sherwood Inn at CLARKSVILLE Arkansas, for 4/22-4/23, you guys got me a room in RUSSELLVILLE, arkansas , wtf?...
Snaptravel charged me 197 for the stay and when I checked in the actual charge was only 101.22 they refuse to give me back the difference
I was charged 103 and 109 from your company for Glo hotel in desoto TX but they don't have any rooms available for 2/17-2/18
My reservation isn't coming up on the hotels page!?!
Keep trying to call customer service line 407-345-4996. Being automatically hung up. No way to speak with an associate. Wont book threw snap travel again
Reservation is showing but they said it declined... my money is gone off my card & I have a receipt but there not honoring the Reservation
Chris Taylor I just want to know that my reservation is booked split rock resort February 13 checking out on the 14th in the Poconos I called the hotel there’s no reservation can you please get back to my girlfriend Tina Simone number 43@redacted I want to make sure I have a reservation thank you
Room was nasty. They said to contact the front desk then to call back and they were to upgrade. No such luck.
I paid for a hotel room at la Quinta lastnight went to go check in at 11 pm but they was full. I couldn’t get a number to call snap travel so I sent an email
Your website publishing our old hotel name (Halo Hotel Dubai), Please we will not be able to honor or accommodate any reservation with that name anymore, so please publish the property with the new name (The Leela Hotel Dubai) The Leela Hotel Dubai Ashraf Shokry Hotel Manager
I have a problem that there is no customer assistant. I made a booking for 4 people and paid and was allocated one room now there is no one assisting with booking alterations or cancellation and refund so I can look for another place
I made a booking and it didn’t go through I my money is gone
B1754549 Is my reservation number I wasn't able to make it to my Room last night on September the 26 through 27 because of a family emergency and was calling about my refund back on my card please give me a call as soon as possible?
Rented a room through snap travel the agreement was $740.23 over the phone was sent a confirmation but did not notice you need to change the currency the room was rented in the US they charged me UK stole 240 bucks from me on top of the 740 make sure you check the currency button on the top right-hand corner because they will not return your money.
Scam
by PrettyJosie
The only reason i gave this company one star is because it wouldn't let me proceed to right my review with 0 stars. This company offers non refundable rooms because they are scammers in some third world country. I paid for my room, money was taken, but when i got to the hotel, they were telling me i had to pay again, because the payment was declined. Need i remind you, the money was already gone from account and cleared, but somehow the hotel didn’t get their payment. When I called to speak with a rep, they told me repeatedly each time i called, someone would call me back in 15 minutes tops, each time i waited 15 minutes, no call. I asked for a supervisor, ironically there are no supervisors to come to the line to help. They are quick to say we’ll call you back, just to get you off the phone and then they never call you. They hang up in your face as soon as you ask them to do their job. Please do not book through this place unless you have money just to throw away
Snaptravel RUINED my vacation!!
by ALLTHINGSPRETTYCLT
I booked a week or more ahead!! I arrive to my hotel & they can’t find my reservation... The supervisor found my reservation and it was canceled for no reason... they couldn’t reinstate my reservation because it was through snaptravel... I contact snaptravel and they told me they escalated my issue and I would get a call back... I waited over an hour I received a phone call and they literally only asked me the same questions as when I first called.. they told me they would call back.... minutes later they tell me the hotel is now sold out.. I was INFURIATED in that timeframe I could’ve booked directly through the hotel ... I drove hours and had a car full of children and it was late at night! These people offered me NOTHING for my inconvenience no credit.. a refund is not enough for me !!! Will never use them again! I had to search and get a rinky dink hotel because every hotel was booked that night! Snaptravel needs to do better!!! Book at your own risk!!!
🚨🚨ITS A SCAM🚨🚨
by BluntBlowin(:
SCAM ALERT- SNAPTRAVEL
SnapTravel is a Very Professional, Sophisticated & Well Played out SCAM
SnapTravel is 100% a SCAM
Any Good reviews about SnapTravel
Are just the Scammers trying to out weigh the REAL reviews from REAL people that got scammed. Do not use this website . This is just a heads up . If you choose to use this website after reading this review, here’s an “I TOLD YOU SO” for later after you find out for yourself that SnapTravel is a SCAM . You were warned here FIRST . ✌🏼 If you are wanting to get your money back , the only way to do so is to contact your bank and file a dispute . I would say that you did not authorize that transaction & you should be reimbursed in a few days or so . Now if you used a prepaid money gift card such as a vanilla card or something like that your most likely screwed . Don’t know what to tell you on that .
They have even created there own
Better Business Bureau (BBB) website
I clicked on it & thought it was the actual real
BBB website because I was going to file a complaint but I did some investigating & snooping on the website & found out the SnapTravel scammers created & control the
Website. & wait that’s not all !!!
They have even created there very own review page as well ! 😂 where people write there own reviews on there company
All you gotta do to find the websites I’m talking about is google them & they will pop up trust me !
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