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The only reason i gave this company one star is because it wouldn't let me proceed to right my review with 0 stars. This company offers non refundable rooms because they are scammers in some third world country. I paid for my room, money was taken, but when i got to the hotel, they were telling me i had to pay again, because the payment was declined. Need i remind you, the money was already gone from account and cleared, but somehow the hotel didn’t get their payment. When I called to speak with a rep, they told me repeatedly each time i called, someone would call me back in 15 minutes tops, each time i waited 15 minutes, no call. I asked for a supervisor, ironically there are no supervisors to come to the line to help. They are quick to say we’ll call you back, just to get you off the phone and then they never call you. They hang up in your face as soon as you ask them to do their job. Please do not book through this place unless you have money just to throw away

I booked a week or more ahead!! I arrive to my hotel & they can’t find my reservation... The supervisor found my reservation and it was canceled for no reason... they couldn’t reinstate my reservation because it was through snaptravel... I contact snaptravel and they told me they escalated my issue and I would get a call back... I waited over an hour I received a phone call and they literally only asked me the same questions as when I first called.. they told me they would call back.... minutes later they tell me the hotel is now sold out.. I was INFURIATED in that timeframe I could’ve booked directly through the hotel ... I drove hours and had a car full of children and it was late at night! These people offered me NOTHING for my inconvenience no credit.. a refund is not enough for me !!! Will never use them again! I had to search and get a rinky dink hotel because every hotel was booked that night! Snaptravel needs to do better!!! Book at your own risk!!!

SCAM ALERT- SNAPTRAVEL SnapTravel is a Very Professional, Sophisticated & Well Played out SCAM SnapTravel is 100% a SCAM Any Good reviews about SnapTravel Are just the Scammers trying to out weigh the REAL reviews from REAL people that got scammed. Do not use this website . This is just a heads up . If you choose to use this website after reading this review, here’s an “I TOLD YOU SO” for later after you find out for yourself that SnapTravel is a SCAM . You were warned here FIRST . ✌🏼 If you are wanting to get your money back , the only way to do so is to contact your bank and file a dispute . I would say that you did not authorize that transaction & you should be reimbursed in a few days or so . Now if you used a prepaid money gift card such as a vanilla card or something like that your most likely screwed . Don’t know what to tell you on that . They have even created there own Better Business Bureau (BBB) website I clicked on it & thought it was the actual real BBB website because I was going to file a complaint but I did some investigating & snooping on the website & found out the SnapTravel scammers created & control the Website. & wait that’s not all !!! They have even created there very own review page as well ! 😂 where people write there own reviews on there company All you gotta do to find the websites I’m talking about is google them & they will pop up trust me !