Kuwait app not working? crashes or has problems?

Kuwait Status

Last Updated on 2024-09-18 by Public Authority For Civil Information (PACI - Kuwait)

I have a problem with Kuwait

Are you having issues? Select the issue you are having below and provide feedback to Kuwait.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
8 User reports:
App has problems

User reports 8

⚠️ Most reported problems ⚠️

Not working

54.5%

Something else

27.3%

Crashes

9.1%

Screen

9.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Kuwait Problems 😠👌🔥

- Error message while communicating with the server.

- Unable to detect face while taking a photo “selfie” to confirm identity.

3 Reported Issues: 😵🆘🛟🚨📢

Ajay Kumar

2022-08-25

My app is not opening

Charmain Jane

2022-06-10

I refresh several time my kuwait mobile ID but when I make it always say passport invalid.Because of this problem I was not able to travel back to kuwait and left by the plane. I need to open my civil ID mobile so I can rebook and have my flight

Mehrnoush Muhhamd Zamani

2022-04-11

I can’t reach my ID , because the app doesn’t recognize my face

Showing 1-3 of 3

Have a Problem with Kuwait Mobile ID هويتي? Report Issue

Common Kuwait Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kuwait app on iOS and Android devices. Solve all Kuwait app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kuwait iPhone Issues and Solutions

Kuwait iOS app crashes, not working, errors
Kuwait iOS app network issues
Kuwait on iOS has black/white screen

Kuwait Android App Issues and Solutions

Kuwait has errors/crashing/not working
Kuwait server network connectivity issues
Kuwait has black screen

Kuwait iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kuwait app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kuwait app crashes or not working on Iphone (iOS):

Close and restart the Kuwait app on iPhone
Update Kuwait app to the Latest Version for iOS
Uninstall and reinstall Kuwait iPhone app
Update your iPhone to the latest iOS version

Fix Kuwait on iPhone unable to connect to server/internet connection issues::

To resolve Kuwait network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kuwait black/white screen (blank screen) on iPhone:

Follow the Kuwait iOS app troubleshooting guide Here →

Kuwait Android App Issues and Solutions

Fix Kuwait not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kuwait app issues:

Force Stop the Kuwait App
1. On android, goto "Settings" » click Kuwait app. » click "Force Stop".

Update Kuwait to the latest version on PlayStore

Clear Kuwait App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kuwait app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kuwait.

Fix Kuwait unable to contact server/ Kuwait internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kuwait » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kuwait » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kuwait on android.

Solve Kuwait black/white screens issue on Android:

Follow the Kuwait android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Public Authority For Civil Information (PACI - Kuwait), developers of Kuwait.

About this app

•التوقيع الالكتروني المعتمد للمعاملات والمستندات والوثائق الالكترونية. The this app Mobile ID App is provided by the Public Authority for Civil Information (PACI).