Retouch Status

Last Updated on 2023-09-18 by kyoung hee park

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Common Retouch Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Retouch app on iOS and Android devices. Solve all Retouch app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Retouch iPhone Issues and Solutions

Retouch iOS app crashes, not working, errors
Retouch iOS app network issues
Retouch on iOS has black/white screen

Retouch Android App Issues and Solutions

Retouch has errors/crashing/not working
Retouch server network connectivity issues
Retouch has black screen

Retouch iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Retouch app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Retouch app crashes or not working on Iphone (iOS):

Close and restart the Retouch app on iPhone
Update Retouch app to the Latest Version for iOS
Uninstall and reinstall Retouch iPhone app
Update your iPhone to the latest iOS version

Fix Retouch on iPhone unable to connect to server/internet connection issues::

To resolve Retouch network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Retouch black/white screen (blank screen) on iPhone:

Follow the Retouch iOS app troubleshooting guide Here →

Retouch Android App Issues and Solutions

Fix Retouch not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Retouch app issues:

Force Stop the Retouch App
1. On android, goto "Settings" » click Retouch app. » click "Force Stop".

Update Retouch to the latest version on PlayStore

Clear Retouch App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Retouch app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Retouch.

Fix Retouch unable to contact server/ Retouch internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Retouch » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Retouch » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Retouch on android.

Solve Retouch black/white screens issue on Android:

Follow the Retouch android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at kyoung hee park, developers of Retouch.

About this app

You can remove any object from photo just by drawing lines or tapping with our magical object removal technology. this app] provides 3 convenient ways to detect objects from photo. - Complex Objects: Select complex objects by drawing lines around them. - Spots: Select spots or pimples by just tapping on them. - Lines: Toggle to [Lines] mode and select lines by tapping on them. this app] enables you to efficiently remove unwanted objects from your photo. Our object removal engine enables you to get incredibly natural result. You can optionally apply blur effect alongside with object removal. Once you've selected all the objects you want to remove, Retouch automatically removes them. By applying blur effect, you can get more natural result. You have no need to learn complex skills.