Contact Pure Air Support
Company Name: SEB Developpement
About: The application is compatible with :
- Rowenta Pure Air Genius (ref. PU3080XX /
PT3080XX)
- Rowenta Intense Pure Air Connect (ref.
Pure Air Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SEB Developpement
Verified email ✔✔
E-Mail: applications.seb@groupeseb.com
Website: 🌍 Visit Pure Air Website
Privacy Policy: http://legal.groupeseb.com/Core/FR/fr/DU.html
Developer: SEB
3 Most reported problems 😔💔
Not able to log in
by NEDiO9
Year ago i was using the app normally, then during the summer i didnt used it, so when i wanted to start using it again i opened the app and it requires from me to log in, but i am no able to log in at all over last two months.. when i press log in on a second or two pagw with user email/password shows up and then dissapears with page “Groupe SEB Page not found”
Worst app I’ve ever used, makes product worse
by Manthan B
You can’t change your settings on the product. You need to be LOGGED IN to this app and it’ll first connect to your machine (about 8-10 seconds) and then you can change the settings on your product. Each setting change will take 8-10 seconds to go through the internet and to your air purifier. It’s so annoying.
Literally the single worst app I’ve ever used. Makes me want to throw away my air purifier. So dumb!
Barely connects and readings are super unreliable
by The Movie Criticsss
Half the time the device won’t connect. Even when it does the measurement jump drastically one moment to the next. It will be all green and looking good in one minute and switch to deep red and then back.
Because of this I only run it on Silent mode because all the other “auto” modes sudeenly ramp up or down the fan speed. Stupid
I just bought this and all filters are new. So I would expect something more reliable. What’s the point of all this complication?
Have a Problem with Pure Air by Rowenta? Report Issue
Why should I report an Issue with Pure Air by Rowenta?
- Pulling issues faced by users like you is a good way to draw attention of Pure Air by Rowenta to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Pure Air by Rowenta customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pure Air by Rowenta.
