EZ Tolls VA Reviews

EZ Tolls VA Reviews

Published by on 2024-08-06

🏷️ About: This app works only with VDOT's E-ZPass system. * Add money to your account * Check your balance * Edit registered vehicles * View your toll history * View active transponders Disclaimer: The developers of this app and Pragmistic are not associated with VDOT, E-ZPass or any other electronic toll-collection system.


       


Overall Customer Experience 😎


🤬 Negative experience
98.9%

😎 Positive experience
1.1%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 47 combined software reviews.



Read 20 Customer Service Reviews 😠💢

2.4 out of 5
Disappointing

App doesn’t update my toll transactions or responder balance.

App will not open.

Application is broken won’t open after multiple downloads either fix it or delete it from your System😡

A Toll on Tolls

Charges a dollar every time you use it. No thanks.

Not official. Charges fee per transaction

App charges 99 cents per transaction. Just go through Safari to the official E-ZPass VA website and save yourself a dollar per.

Not associated with EZPass - charges fees

This is not an official app and not run by the department of transportation. EZTollsVA charges a fee if you try to use EZTollsVA to make a payment. Deceptive.

Charges extra

They charge you 99 cents everytime you make a payment, use the website for free

Not supported by VA ez pass

Couldn’t get EZTollsVA to link to my account and called VA E-Z Pass — they said they do not have any apps and do not support this. I don’t know if it’s a scam or what’s going on then but caveat emptor.

Scam

So I almost didn’t see if at first but they charge a $0.99 processing fee for using EZTollsVA to add money on your account but it is free to add money on the site. Don’t give them any extra money just for using EZTollsVA

Doesn’t synch well

Changed pmt card on EZ Pass website months ago. Still shows old (now invalid) card in EZTollsVA. Won’t update. This makes EZTollsVA basically useless.

Works but needs notification

EZTollsVA works fine but we really need a banner the pops down when we go through a toll. I am a contractor and that would be a huge help especially for budgeting and tax’s.

Updates balance almost 45 days after toll date

I’m getting toll date and balance updates in mid-July when I made the trip in early June. Developers aren’t getting ezPass information for almost 45 days? That seems sketchy.

This is not a Commonwealth of VA app!

I just received an email from the State of Virginia EZ-Pass representative that said they have no mobile app because their website is “phone-friendly”. I had to dump EZTollsVA because of sign-on issues. They also charge $0.99 to pay your bill, and it is FREE on the REAL EZ-Pass Website! Sounds like a scam to me.

App won’t open

Most of the time, I can’t open EZTollsVA . It’ll just sit on the title screen

Missing a lot of key functionality

EZTollsVA is good for seeing each transaction amount for each transponder, and on the date charged. Rather than transponder number, though, it should list the car name / type entered for each car. Also user is unable to see time and location of the toll, which would help with users who expense tolls.

Good app

Giving 3 stars only because you charge $.99 to maintain EZTollsVA . I rather pay online

Transponder filter doesn’t work

Great app but…activity filter by transponder doesn’t work (selected transponders show zero activity when there was activity). Also, would be great if you could export the data and/or mark if toll was for a business purpose.

Basic App, Better Than VA Webpage

EZTollsVA is clean and seems to work well against the Api. Not sure what’s in it for the developer so I’ll say thank you for providing this for free. Appreciate that.

I will note that the filtering doesn’t work against the toll tag when looking at the history.

EZTollsVA is a good start, but I wouldn’t say that it’s the b-all end-all.

Decent app, needs notifications

Good app in recent months. Now updates regularly just after a charge. However, I have multiple transponders for my cars, and wish there was a way to get a banner notification when the toll is charged. That would give you guys another star. Also, maybe a bit less functional and a little more fun in you design might help.

Good app BUT..

This is a good app and it’s clean and simple. My only problem is the it doesn't use Touch ID to login. So basically you can’t be driving and check your balance real quick before getting on the Highway. You have to type the password I every time and some of us have long and complex passwords so it takes a minute to successfully login.

Please, add Touch ID.

Finally

Only feature I’d request is a way to switch between accounts. Nothing wrong with EZTollsVA ’s functionality; very convenient!



Is EZ Tolls VA Safe? 🙏

No. EZ Tolls VA does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 47 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.4/5 . Justuseapp Safety Score for EZ Tolls VA Is 1.1/100.

Safety Analysis

59.6% of users say app is Risky 🚨
59.6%

21.3% of users say app is Safe 👍
21.3%

19.1% of users have Some Concerns ⚠️
19.1%


Is EZ Tolls VA Legit? 💯

No. EZ Tolls VA does not seem legit based on our analysis. This conclusion was arrived at by running over 47 EZ Tolls VA User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for EZ Tolls VA Is 1.1/100..

🔏 Privacy & Data Safety

EZ Tolls VA collected the following data from you:

  • Data Not Linked to You:
    • Contact Info

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Features

Every attempt has been made to ensure that this application is accurate and reliable, however human and/or mechanical errors are possible.

Accordingly, Pragmistic makes no representation as to the accuracy or completeness of the information provided in this app and denies any express or implied warranty of the same.

The developers of this app and Pragmistic are not associated with VDOT, E-ZPass or any other electronic toll-collection system.

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Developer:
Pragmistic LLC

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