VIACTIV Krankenkasse Status

Last Updated on 2021-07-12 by VIACTIV Krankenkasse

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Common VIACTIV Krankenkasse Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve VIACTIV Krankenkasse network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the VIACTIV Krankenkasse App
1. On android, goto Settings » VIACTIV Krankenkasse » click [Force Stop]

Clear VIACTIV Krankenkasse App Cache and Data:
1. On android, goto Settings » Apps » VIACTIV Krankenkasse » Storage » click [Clear Data] option. This clears both data and cache.
2. restart VIACTIV Krankenkasse.

On android, goto Settings » Apps or Manage Apps tab.
Click VIACTIV Krankenkasse » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto VIACTIV Krankenkasse » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch VIACTIV Krankenkasse

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Developer: VIACTIV Krankenkasse

Aug 10, 2025, 10:41 PM
a iOS user from Ismaning, Germany reported problems with VIACTIV Krankenkasse : Login
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