CanPR app not working? crashes or has problems?

CanPR Status

Last Updated on 2024-06-17 by 10784737 Canada Inc.

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Common CanPR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CanPR app on iOS and Android devices. Solve all CanPR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CanPR iPhone Issues and Solutions

CanPR iOS app crashes, not working, errors
CanPR iOS app network issues
CanPR on iOS has black/white screen

CanPR Android App Issues and Solutions

CanPR has errors/crashing/not working
CanPR server network connectivity issues
CanPR has black screen

CanPR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CanPR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CanPR app crashes or not working on Iphone (iOS):

Close and restart the CanPR app on iPhone
Update CanPR app to the Latest Version for iOS
Uninstall and reinstall CanPR iPhone app
Update your iPhone to the latest iOS version

Fix CanPR on iPhone unable to connect to server/internet connection issues::

To resolve CanPR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CanPR black/white screen (blank screen) on iPhone:

Follow the CanPR iOS app troubleshooting guide Here →

CanPR Android App Issues and Solutions

Fix CanPR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CanPR app issues:

Force Stop the CanPR App
1. On android, goto "Settings" » click CanPR app. » click "Force Stop".

Update CanPR to the latest version on PlayStore

Clear CanPR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CanPR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CanPR.

Fix CanPR unable to contact server/ CanPR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CanPR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CanPR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CanPR on android.

Solve CanPR black/white screens issue on Android:

Follow the CanPR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 10784737 Canada Inc., developers of CanPR.

About this app

CanPR offers Canadian Immigration advice obtained through years of personal experience and enhances a potential applicant's journey to Canada through handy tools, helpful tips and invaluable recommendations. this app is a step-by-step guide for Canadian Immigration.