Contact Learn Trombone - tonestro

Contact Learn Trombone Support


Company Name:

About: Learn to play the trombone and improve on rhythm and pitch. tonestro listens to
you while you play the trombone and gives you immediate live-feedback on rhythm
and pitch.


 
  2026-03-16

Learn Trombone Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of fun.music IT GmbH



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Trombone Lessons Website

Privacy Policy: https://tonestroauth0redirect.blob.core.windows.net/prod/privacypolicy.html

Developer: tonestro




Privacy & Terms:

https://www.tonestro.com/terms



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3 Most reported problems 😔💔

4.3 out of 5

Good design but severely limited in content

2025-03-19

by Scout Dad

I installed the Tonestro app on my iPad and signed up for the 1 year subscription with a 1 week free trial. I started working on the Beginner level 1 lessons. The lessons seemed good, with practice and instruction. I finished the Level 1 in the first week, and signed up for the 1 year subscription. Then I found that there were NO MORE LESSONS. I had already completed all of the Trombone lessons that they had in that first week, and had paid for the 1 year subscription, which appears to be completely worthless. They say they are working on more content, and “However, this process takes time”. Check to see how many lessons they have for your instrument before you pay anything. Apple would not issue a refund.

False advertising - doesn’t teach you how to play

2025-03-20

by Mother Of Dinosaurs

I spent $160 after taxes for my son to use this app for his trombone. It had a beginner lesson and a theory intro lesson, then nothing. We’ve been using it for a month. He’s done with the little bit of lessons provided.

For this much money, he could have had in person private lessons and made more progress in the same month.

Save your money and hire someone locally.

To your response: I HAVE emailed already, and gotten absolutely nowhere. The monthly option wasn’t there when I downloaded it. I couldn’t see what lessons came next, so I wrongly assumed there would be more. My review won’t change. I’ve requested a refund and haven’t heard anything back yet. Maybe that would earn some stars back on the customer service end, but we will see if you’re actually interested in your customers or just grabbing money.

False advertising - Only offers one level

2025-03-21

by Da' Cobber

Beware - this $$$ app will teach you only 5 notes, not enough to even practice a complete scale. You will get no concessions and no refund, you have been warned.

While the description leads you to believe that there are multiple levels of instruction, this app only provides a beginner introduction, and incomplete at that.

When I asked the developer, I got a .pdf copy of the complete scale, and told to teach myself with the songs and a tuner.

Absolutely false advertising, and they should be ashamed of themselves for taking that much money for an incomplete product.




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