Contact FirstBank Digital Banking App Support
Company Name: FirstBank Puerto Rico
About: Digital Banking experience includes tools to make your life easier. Find out how
you can benefit from greater convenience today:
• Mobile Deposit: Deposit
anywhere, anytime with your mobile device.
FirstBank Digital Banking App Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with FirstBank Digital Banking App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact FirstBank Digital Banking App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FirstBank Puerto Rico
Read 3 Customer Service Reviews 😭😔💔
New app does not work
by Jorge Ortiz Diaz
I have been trying for a week to access my online account with no luck whatsoever. I was using the old app perfectly fine until the migration. I've tried getting online using a computer(as the process states) with nothing to show for it. The old app was also a jumbled mess most of the time. There was no remember information feature and everything looked so outdated. I am starting to get the feeling you're making this app as an afterthought and not a planned feature, spending the least amount of money possible just to get it out the way, without caring how simple or efficient it is to use for your customers. This has not only made me want to not use the app, but it has given me second thoughts about being a customer in your bank services, because you obviously could care less about us customers.
I know this sounds hateful, but I am not. I'm just very dissapointed in finding out this from such a "professional" bank service.
Upsetting customer app
by Kandelaria
After my account has been migrated to this bank, I set this app with my credentials, and used it a first time with no problem. The second time, it does not recognize my pass, so I needed to create another one. Well, thanks to this upsetting app, the lousiest one of its kind, my account has been blocked, and I cannot unblock it. I’ve answered all my secrets questions, and it doesn’t recognize any of my answers, which are the same, with no changes, of my former bank. Now I have to call the bank for unblock my account, to do my transactions. Very disappointed with it.
Disappointed
by Achopuñ€#@
The thing I loved most of the old app was its simplicity and intuitive user friendly interface. A simple view of my accounts with a simple menu that had everything needed. There is no way to verify pending transactions like the old app, where the history showed pending transactions. This new app and platform looks like a move to resemble other bank’s platforms, but the differences that the older app had were the main reason I liked First Bank. :(
Have a Problem with FirstBank Digital Banking App? Report Issue
Why should I report an Issue with FirstBank Digital Banking App?
- Pulling issues faced by users like you is a good way to draw attention of FirstBank Digital Banking App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FirstBank Digital Banking App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FirstBank Digital Banking App.
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