Coinbase Pro Reviews

by Nickel Dime!

Coinbase allowed someone who sim swapped me to take over my account and remove all funds after being notified of fraud. They have zero customer service and now say I owe them money because the person tried to make a transaction but my bank acted to protect my funds after notification instead of sitting on there hands like Coinbase.

Update- Conant act you via customer support? Like I haven’t done that already multiple times (probably about 30 emails at this point). Since I have zero access to my account they asked me to open an new account so they could transfer my funds. After opening the new account they told me I owe them about $140. they deposited enough to cover the negative balance but have yet to explain how I’m supposed to transfer that to pay the negative balance on my old account. As for the rest of my money they say it’s gone and it’s my fault. I asked them for a time stamped account log to see if my money was transferred before or after I notified them but as of yet they are dancing around the subject.

by Sj-2020

Extremely unresponsive, primitive, outdated piece of useless app! I wish I could give it zero stars or even negative stars!!! CoinbasePro is very unresponsive, every time you open it feels like your phone is rebooting!!!!! and everything you click on it, you must click multiple times to get it to actually respond!! and then there is the issue of functionality, CoinbasePro is so outdated that you CANNOT EVEN SORT ANYTHING OR CREATE WATCHLISTS!!!! and they call it "COINBASE PRO"?!!!!! Compare this useless app with binance or kucoin to understand what "PRO" actually means!!! coinbase is by far the worst finance app I have ever used! they are dominating US market only because of lack of competition! is this free market or what?!! I hope one day binance and kucoin will be fully active in the US and then coinbase will understand what a pro app should look like! UPDATE: Once again, I'm writing and emphasizing what a piece of unresponsive junk CoinbasePro is!!! Needless to mention that you cannot take your laptop with you all over the place and you need to be able to use CoinbasePro , I have latest ios and still CoinbasePro is so annoyingly unresponsive! Everything I click on, I have to wait or click a few times to get it to respond! I have binance, kucoin, trading view, yahoo finance and other apps on the same phone and none of them is like this. I wish I could give CoinbasePro negative ten stars!!!

by Ohroonono

CoinbasePro is extremely slow and buggy which WILL cost you money and on trades if you are scalping! You will surely be frustrated when it takes too long to load and refresh your account or order screens, and you cannot cancel a trade until it loads which could take a minute or li get at times. It always locks up liked this in the order screen and the best work-around is to close and re-open CoinbasePro after each time you are finished reviewing orders rather than wait for it to load, if ever.

As for quotes and charts, CoinbasePro lacks too many features. There are no notifications for anything, not when a trade executes nor when a price target is reached. In fact you cannot set price targets anyway. The maximum chart is 1 day and the minimum is 1 minute. Inbetween are 5 min, 15 min, 1 hour, and 6 hours candles. You cannot filter out coins, they show all of them on the Home Screen. No way to set favorites.

This was supposed to be the “pro” app. I cannot recommend CoinbasePro to any serious day traders.

by Shaboopie

Came here just to write a review on the lack of customer support. BE CAREFUL. After using for almost a year my account was flagged for manual review. I received no heads up, no email (not in spam box) no message and no app notifications. I’m not able to buy or SELL. I’ve lost/losing money and have absolutely ZERO recourse. The customer service is non existent. I had no idea anything was amiss until I emailed customer support. I was told basically to wait (during a major sell off, how convenient) I wasn’t asked for any additional info or given any steps on how I could rectify the situation. I have no faulty deposits, my bank has no issues, I trade small with nothing over $1000 every few months. I’ve read horror stories of people who are still waiting months later with no help and still in review.
As I type this, I’m losing money that I normally wouldn’t. When things are good, it’s a great app but when things are bad, you’re on your own.

by AGreenie

I really wanted to like this platform since I started trading with Coinbase, but they clearly did not put the effort in… First of all CoinbasePro constantly freezes for 5-8 seconds at a time, so unless you place your limit orders ahead of time you can’t rely on CoinbasePro whatsoever for market buys. Also the only thing that makes this “pro” besides being able to place limit orders is the charts are candlesticks and show volume. While this is slightly more helpful it still doesn’t do much without an RSI and Stochastic to add to it, and even worse than that the charts only go up to 1 month which is useless for long-term trading… Lastly they removed all the nice features in Coinbase like a portfolio net value (I guess since it’s “pro” they expect you to add it up yourself even though the filled orders don’t show the purchase price which makes it impossible to do), the net change on your assets day-to-day, and the news and trade ratios because I guess “pro” traders don’t like to know breaking news and who’s buying/selling…. Pretty disappointed.

by RGravlee1

While pro has better tools and allows stop and limits, the regular app has push notifications. As far as I can tell, pro does not. It almost seems as if the GUI for pro is intentionally more convoluted. I cannot recommend CoinbasePro until it has push notifications and is less complicated to navigate. If you are going to label something as “pro” it should be your normal UI “plus” features, not an entirely new, less user friendly UI altogether. “Pro” should mean we get more, not that you have to be a “pro” to figure out what most exchanges already include. Everything is so counterintuitive compared to “not pro”. Other exchanges have far more complex UIs that are easier to manage than this one. I just want to know when a limit order or stop sell executed please, and I’d like the withdraw function or deposit to also be on the ticker view.

by Zero7288

Coinbase! Seriously. I know I can trade on margin. Thank you for adding that feature, but stop prompting me every time I open CoinbasePro ! Even when I X out the margin box and it reminds you that I can always turn it back on, the margin banner shows the next day right on my home screen. It’s not even implemented well, like I can’t separate a max cash buy with a max cash+margin buy, coinbase is like NOPE just because you enabled margin we’re going to assume every buy order is now on margin. I’d honestly rather have margin removed because of how awfully it’s implemented in CoinbasePro. Especially since margin is an advanced feature and not something to be used lightly , so stop peddling it constantly. That being said, I wouldn’t trust my crypto to anyone else and I love coinbase overall, but considering how lacking CoinbasePro is anyway, (like only a pin to protect app access and no faceID for whatever silly reason) please fix this so that margin isn’t constantly spamming me while I’m using CoinbasePro . Thank you.

by AStone1427

They created a better app but left all the good parts about basic Coinbase behind, growth charts for the profile would be nice. Being able to see your coin growth vs it’s life growth from one screen would be nice. Having to back all the way out from my profile then going back to the market list and then having to search for a coin is a bit annoying. Having the favorites list was nice.

They need to take the good parts of regular Coinbase and incorporate it with the pro version.

Also it would be nice to see a crypto app like a stock app where you can see you gains compared to how much you have invested. Sitting there and doing all the math to figure out how much I’ve spent on a coin or all my coins vs what have all together is a little annoying. I feel these are easy things to implement into CoinbasePro . Especially considering how much we spend on fees.

by Butts969

Could use a favorites tab to see exchanges you’re interested in, the orders and wallet tabs should have a place to go to the exchanges associated with for each order/crypto so you’re not shuffling everywhere all the time trying to check prices/rates. And fees are a bit high if you wanna make daily trades, and also I have no idea if I’ve made enough to profit on the trade Bc theres no way to see how much money you have made vs how much you put in. And how much money you put into an asset at the time you made the trade. Or how much you’ve put into an asset in total vs how much your bit is worth now. Also a way to see percent change from a desired amount of time on the candle graphs, or at least show it for the time intervals provided would be nice. So I don’t have to be adding up candle graphs and guessing each tome I need to see if I’ve even made enough to pay the fees and profit. Just tiny things that could make CoinbasePro so much easier and efficient to use. We can all make money if CoinbasePro is improved.

by Coop.r

As someone who was waiting for limit trades in the regular Coinbase app, I was excited to see that CoinbasePro had the functionality. However, I find the UX design of CoinbasePro to be a little underdeveloped. When compared to how clean and readable the standard Coinbase app is, Coinbase Pro is lacking in ease of use. When you look at assets in your portfolio, there is no way to view the candlestick graph that is accessible when looking at all assets in the market. When viewing my portfolio, I want to see a visualization of the performance of my assets as to stay informed, at a glance, on the status of my investments. I love what CoinbasePro allows you to do in regards to advanced trades similar to ThinkOrSwim, but CoinbasePro seems to have far too many dead ends when it comes to viewing cryptos in your portfolio. Maybe in the markets page add a filter option for your portfolio, or have the assets you own at the top of the list.

by Abe Vigoda

I’ve been using apps since iPhone4 and this is my first review ever. I’ve been moved to write this review because of CoinbasePro let me down yesterday. You see, I was on Coinbase Pro yesterday morning (May 19,2021) while ADA Cardano was priced at $1.10... but CoinbasePro did not allow me to BUY. instead, it flashed a message stating that there was a “problem connecting to the network” just then during the big drop in crypto prices. I was prepared to buy $1000 worth of ADA but missed out on that great opportunity.
Also... a few of the most technically-advanced crypto are missing... Polkadot, tezos, fantom, iota, & Bitshares.
To be fair, the fees are lower than its sister app, Coinbase, but the regular Coinbase app is much more polished and easier to use.
Another good thing about this PRO app is that I can set Limit-Buy orders which are a MUST when buying crypto.
The saddest thing is that only Coinbase and Robinhood are available for buying crypto in New York State.

by Vnkhjjhkkjhhbjkkhbj

The fees are .005 percent so only half a percent for my boys that didn’t go to school compared to Coinbase .035 percent but it does have its problems like sometimes CoinbasePro is down for weeks and I can’t login currently I can’t check my portfolio and it’s not like I got some old phone I got a 13 pro max so idk but CoinbasePro has a lot of bugs Edit: as of rn I can’t log in on coinbase pro app it says wrong password it’s been doing this for over a week sometimes it works and it lets me log in then the next time I use CoinbasePro I am logged out and it won’t let me log back in I have my password written down and I know I’m doing it correctly but CoinbasePro is really bad and always breaking or down idk something is always wrong with CoinbasePro so not to nice to see on a app we’re u might have a lot of money on
Another edit app got fixed for a little but app is broken again with same problem I enter in my password correct and after one correct attempt it tell me to many wrong attempts the computer works just fine but CoinbasePro is always down for weeks at a time constantly idk why the problem keeps going away and coming back I’ve tried logging in on Wi-Fi and cellular I’ve tried everything it is 100 percent a CoinbasePro if u don’t mind using the desktop to do your trades u should get this but if u need a app only for your phone or want a reliable app this ain’t for you trust me CoinbasePro no bueno

by NNesbit

It’s hard to find a reliable app for crypto. Most don’t adhere to the functions they sell you on, and many others are for users new to crypto. Coinbase Pro is absolutely everything it says that it is, which is nothing short of a data center and not much more. It is the most reliable source that I have for making accurate and informed trades on the crypto market. If you want fancy colors and games and information on different coins or tokens that CoinbasePro doesn’t even offer, then this isn’t for you. What you will get is up front information on the fees and access to every coin that Coinbase offers and that’s it. No filler. Straight up—to the second-trade history and order book so that you know what’s happening with your investment whether you’re long or short. The only negative I could say about CoinbasePro is that it’s so bare if you don’t have a firsthand knowledge of the market already, then you won’t have a clue about how to navigate CoinbasePro. It could offer just a tad bit more information than it does, but it’s for trading and pretty much that’s it. So, it does what it says it does. No earn, no stake, no transfer or conversion gimmicks. Just trade crypto and make money with accurate data to assist you with your trade. It’s almost like Coinbase and Coinbase Pro are different companies entirely. Four stars only bc I don’t give anything five stars. So, four is five in my opinion lol.

by Ali_Zohny

I love CoinbasePro as I just turned 18 started invested and everything is great. The way CoinbasePro is built is like non other and I really do like it. But I really wish it had a feature where it would track our gains and losses and do the math for us. I find that I and many others have created their own excel sheet or document their Coinbase account and it is a little frustrating when trying to do everything because I’ll have to constantly be changing it. If I open CoinbasePro to a screen that shows me I’m up or down for the day (like Robinhood stocks app) and what’s making me money or losing me money I’d be happy. Thank you :)

Update: I really appreciate the response from the this app team it shows they care and want to continually improve CoinbasePro . I’m still using CoinbasePro and I love it! I hope my suggestion and others suggestions gets added soon. It would make investing a lot easier and I could better figure out my profits and losses.

by Trump.eats.it

If you’re a beginner, I strongly suggest regular Coinbase. It’s extremely user friendly, easy to understand and in my opinion the best exchange for those just starting out and worth it’s higher transaction fees. They also give you a description of the currency which I like and haven’t seen elsewhere. I’m not a beginner but I still use Coinbase generally. I don’t understand why they don’t have LUNA, CAKE,etc. but whatever. I had a really hard time learning how to trade on Pro as opposed to Coinbase. Especially coming from Coinbase; it’s totally different. You have to “sell”, then chose what you want to trade for, then “buy”. Trading is pretty much all I use Pro for however. The transaction fees are as reasonable as you’ll find. I think if Pro incorporated some of what they have on Coinbase it would be have more of a universal appeal. For now though, my advice is it’s called Coinbase “Pro” for a reason.
PS-I do encourage people to check it out for themselves and form their own conclusions

by Dano653

I love the ability to have limit sell/buy. My main complaint is the cumbersome interface. Coinbase (non pro) shows you your portfolio. From your portfolio you can click on a coin and go see what is happening with it, and then make trades from that screen. Coinbase Pro takes you to a page where you see your past transactions and can only make trades. To see the chart and what your crypto is doing you have to go to the markets tab and search through all the crypto to find yours. Why would it not exactly match the way non-pro Coinbase works from the portfolio, showing the chart and movement on the screen after the portfolio and then allow you to trade or see orders/transactions from there? That would make sense to me. CoinbasePro has most of what you want, it’s just not organized well at all-you almost have to have both open at the same time to save time. Make these changes please Coinbase!

by GitBit256

I give you 5 stars, ONLY, because I get Bitcoin outta you. You have shorted me, and yourselves, many many times. Of course you are aware there are no people to call and get things worked out with. I understand the space is super busy, congested and we’re all trudging our way through life’s ups and downs, but this is supposedly automation going on here that should be without fail. With the conviction I have with Bitcoin, I just hope it turns out well like I’m believing cuz I’m pretty tired of getting the short end of things in my and my wife’s life, especially when we have done all the RIGHT things in 25 years of being financially responsible, only to be the ones continually punished for it. Thank you for the Bitcoin and getting by with your service to acquire it.

by THEfutureal

CoinbasePro works good at first but after being on over 30 min to an hour starts to lag and price ticker freezes and stop reflecting order book and where market is. I recommend using website instead, CoinbasePro works for few minutes but then becomes unreliable. Also if you have had a limit order placed on website and later turn on CoinbasePro and try to use it to cancel limit order it glitches out and will not let you do it. It is dangerous because if you have a limit order setup on website and then you turn to CoinbasePro and see and opportunity and want to cancel limit order in order to take current price it will glitch out when you try to cancel limit order, you will then have to run to a computer and pull up pro coinbase website to get what you need done.

by BABES_WISDOM

I like using Pro over the base version for the buy/sell capability and trend analysis. As I get acclimated with candle stick charts and data/trend analysis, I may need a more advanced tool in the future that includes MAC, FIB, and other analysis tools. But for a novice learning to trade now, it is a good step up from the base product. For me it is the difference between behaving as a novice investor vs novice gambler. Too late in life for me to gamble with hard earned funds, but with some analysis capability, I use for more research to select med-long term choices towards financial goals (including payoff of $$$k student loans for my kids college education) in the 5-10 year timeline.

I thank my millennial wise son for introducing me to this financial investment sector. ‘Out of the mouth of babes’. Psalms8:2. It’s been an enlightening experience this far.

by Jaquellentah565

Number one it continuously without fail signs me out even though I enable Face ID and do nothing to get signed out. Then when you finally do get signed in (which sending a confirmation link may or may not work). Then you can’t really pull detailed information on crypto trends for more than just a few days. On top of that the functions were you can invest or sell 25, 50, 75, or 100% of your portfolio sometimes do not appear so you mean we have to put in the exact amount including the decimal of crypto that you want to sell or buy. Overall it’s functional but needs a lot of work, and that is shocking to me because of how much money they make. Oh and coin base customer service is one of the worst things I’ve ever dealt with. Every case that I’ve opened including them messing up my ACH transfers has been closed without a single word to me or without any action taken and are never resolved. If this were a review for just a customer service it would be a zero.

by Toord

I really don’t understand why some companies don’t see what works about their mobile web app and then try to replicate it and a dash of UX for their native app. Instead they try to reinvent the UI and UX customers are used to and in this case making it a whole lot less useful. I also don’t understand other that limit orders what’s so “pro” about CoinbasePro that you cannot already get with the coinbase app. There’s no stop-buy, stop-sell, trailing stops, etc. The charts are ridiculously bare, not even rock bottom basic studies like rsi or moving averages. Nope nothing. Again completely at a loss what do they mean by “pro”.

by Deejay Stu

Well.. after 6 days of trying to login into my account and resetting security permissions just to be able to access CoinbasePro , I come to find out that CoinbasePro is half built and runs like crap on ios 13. CoinbasePro keeps crashing anytime I try access the market tab. Its not loading any of my account information either. Not to mention, Coinbase fees are too high to trade on the platform anyways. Do yourself a favor and find a different exchange altogether. There are exchanges out there that charge half the fees.

by Oaavi

I had several limit buy orders set at ~$6,800 for a few weeks. I would check on them regularly as this exchange has "cleared the order books" on me in the past for no reason. Yesterday the price hits $6,700 and shoot up afterwards. I'm ecstatic thinking I made genius trades.

I open my trading portal and find USD on my account with no open orders or filled orders.. I contact support and they said an "order book interruption" wiped my orders the same day..

Honestly I feel so betrayed after being a loyal Coinbase user since 2013 (early days). Will probably use Gemini or Kraken now.

by KostasMag

The GDAX interface was significantly better than the coinbase pro new interface. It is absolutely not trader friendly... Beforehand, it used to be much easier to trade, edit orders, and view book orders. Now you cannot even see your trade order on the books nor could you adjust the book increments. The list goes on, but starting with these points mentioned above would make a HUGE difference.

Additionally, many users used to use the GDAX platform for favorable trading fees and now the fees are outrageous. If your going to charge more while having the most volume you’ve ever incurred, at least provide a better trading platform.

by Mexicaneoyorquino

I've been a Coinbase Pro user for several years so I was practically giddy when I saw that Coinbase finally made a Coinbase Pro app. I downloaded CoinbasePro and ut doesn't work at all. No markets show up, and whenever I click on the pie chart icon at the bottom CoinbasePro crashes instantly, so I'm still not sure what it does. I had to frantically go to their Twitter feed to confirm they had launched CoinbasePro and it wasn't some super sophisticated phishing operation. Hugely disappointed

by Come On Coinbase

When I saw that an app for coinbase pro was finally released, I was elated. Unfortunately, the current version of CoinbasePro has virtually zero utility for me as I can’t see or modify any open orders nor place new stop limit orders. I’d imagine most sophisticated/professional traders operate in a fairly similar routine: primarily using their computers to trade but would appreciate the convenience of a mobile app for the times they may need to modify/cancel existing orders while on the go. I’ll be surprise if use of CoinbasePro with its current capabilities meets coinbase’s expectations. I give 2 stars, instead of 1, for the hope that coinbase has plans to enable the features mentioned above shortly.

by Andre1231311

The mobile app is not great for the sake of trading currencies. Had a much better time on the web app. Dragging your finger across charts displays a price beneath your finger and is not visible, then disappears when you release your touch. A little frustrating to get the granularity on prices you can get on web. A light mode would also be a huge bonus.

Bonuses are the syncing with coinbase and banking, and the network is functional. Has potential but the mobile UX needs a transformation.

by Yhtdgh

There needs to be a lot more price & depth chart data. There is no option to expand very far out in terms of chart history or depth chart buy & sell orders. The web version allows you to see thousands of dollars above & below the current bitcoin price. The order book is extremely limited as well. You can only see a few dollars above & below the current bitcoin price. Users need more functionality and options.

by Hcjfjfifufuf

Several issues currently, not as streamlined as the Coinbase app. CoinbasePro needs work, crashes often, doesn't load half the time. Hopefully an update is pushed asap to fix these issues- its kind of useless at this point. Using the web interface is better currently, I had high hopes for this- but it did not deliver! Hopefully they can make it as smooth as the original. Quality is far less currently.

by Coinbase Needs Help!!!

Coinbase has a bad customer service! If you were to get locked out of your account, your only hope is too wait for coinbase to email you back until 2-6 days!! It’s not even a human responding back, it’s a robot so you can never get a hold of a human!!I’ve seen Coinbase lock people out for simply adding a new payment method. I understand the security features, but they NEED A PHONE-LINE CUSTOMER SERVICE.

by Flying Alex

While many of us have been waiting for CB Pro mobile app, the recent decision to 3x the fees for small volume traders (on top of previous increase earlier this year) has soured the trading experience in a major way. Giving up 1% in every round trip trade makes scalping strategies significantly less appealing and reducing liquidity for the platform. Even in the description of CoinbasePro here it states 0 to 0.25% commissions which is no longer true thanks to very shortsighted decisions from the management. So when using CoinbasePro beware that unless you are a high volume trader you will be carrying the burden of high Coinbase pro fees (tied for highest now for trading exchanges). Hopefully CB Pro changes this strategy before they lose all small volume traders to other competitors... So, only 3 stars until they drop the fees!

by NickW3101

You may almost feel duped when you find out you can simply login into to their Coinbase Pro website and app with your same credentials to get MUCH lower fees and more features. 0% deposit fee vs 1.99%. 0.5% fee to buy/sell vs 1-2%.

That said, you can open a Kraken account for even lower fees, better features and several more great coins to invest in.

by Young-AG

Finally, thanks Coinbase.

Honestly, I do feel like the Wolf of Wall Street using CoinbasePro. I’m surprised by the reviews complaining about price since 1) Pro pricing is still low given the small spreads, and 2) they keep adding valuable features like CoinbasePro.

by Mickey Loney

Finally, Coinbase pro has an app! And it’s really a pleasant surprise that it’s so sleek! Love it! I will do a lot more trades with this new app any time now instead of having to be close to a computer before. Also like the design of CoinbasePro , so simple and elegant. Thanks for the amazing efforts, Coinbase Pro team!

by David Truong

Good app just need to be able to see all the numbers after the decimal and it would be great.