Contact Disney Coloring World Support

I have two daughters that each have their own device. They love your free coloring app. For their birthday we decided to spend the $50 (not one time...per year) to unlock the full app. After spending about 20 minutes trying to figure out if the subscription applies to family sharing or not, the app gives conflicting information (on purpose) by saying it supports family sharing but then in the fine print saying only if you have the same Apple ID. We hoped for the best and went for it. Of course it’s not which we didn’t find out definitively until after subscribing. Now we’ll be unsubscribing in full, removing the coloring app from both of their devices and forgoing any other Disney purchases. So instead of a still insane $50 per year so that a 6 and 4 year old can use your app you’ll get zero. Disappointed in you Disney. You’re better than this.

Very disappointed in this app. It’s obviously about the money. The previous app worked and this one doesn’t offer much more. Except it charges for everything again. You have even less than before and all the coloring books you previously bought do not work on this app so they want you to buy the new coloring books. If you do there are only about 5 that are compatible to scan versus the dozens on the older app. We liked the older one and bought a lot on it only for them to tell us to do it again. I won’t buy on this app again because they’ll probably stop supporting it. They also made it so the old app won’t work so you’re forced to migrate over to this one. You are only given one character per book unless you want to subscribe and pay every month now. It’s not even a one time purchase.

I’ve been deceived as far as the apple sharing aspect of this device. I have two daughters that love this app. Figured since it was part of the apple sharing- I would only be purchasing one subscription- and they both get to benefit. That unfortunately is FALSE. I am charged twice a month, because as I just found out from reading someone else’s review. Had to be same Apple ID. That unfortunately doesn’t work in the real world when you have two kids that have different personalities and game/app styles. This clearly needs to be removed from app sharing since that’s not true. I told the girls today, I’m not sure if I’ll be renewing this month. As I have other bills and etc that needs to be paid. Trying to keep your child entertained shouldn’t be this costly.