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About: Union Bank of India welcomes you to experience Vyom – the new digital universe
of banking. There is so much more to explore now with your favourite banking app
– one view of all your accounts, personalized offers made just for you, quick
view of your transactions, apply for credit card & other loans, make investments
on-the-go and get insurance in just a few clicks.


 
  2026-01-12

Vyom Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.








4 Most reported problems 😔💔

2.3 out of 5
Darshi Patil
2025-12-16

NPCI 239 error

Non-functional for NRO account holders with foreign Mobile

2025-03-08

by Sc-67 Guy

The activation automatically sends a text message to an unknown number to verify if mobile is registered. This is very poor design.
The app should prompt for login with customer id/password and send sms to registered mobile just like in internet login to verify mobile via SMS sent after login.

The app should also allow FaceID login on iPhones after SMS verification is complete using an option to toggle FaceID login.

NI (Needs Improvement) rating from my side

2025-03-09

by Uljhahua

App architect should learn app experience from other banking services apps. This app design is pathetic, not sure who approved this non sense design. Specially for NRI customers, all restrictions. Like can’t use without sim, imps does not support, why sim is mandatory for registration and post registration? Wifi should be more than sufficient. Hope developers read this and improve user experience. Thanks you.

One of the worst banking app

2025-03-10

by Akv86.in

This is one of the worst banking app ever. Firstly, after the update it forced for doing KYC with branch again. After that, it keeps on failing with network connectivity issues all the times. Even the feedback can’t be submitted from the app as even that is not working. Not sure if any effort is made in doing user/ device testing before rolling out new version updates.




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  1. Pulling issues faced by users like you is a good way to draw attention of Vyom to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Vyom customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Vyom.


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