ENT Néro app not working? crashes or has problems?

ENT Néro Status

Last Updated on 2020-09-19 by Pentila

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Common ENT Néro Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ENT Néro app on iOS and Android devices. Solve all ENT Néro app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ENT Néro iPhone Issues and Solutions

ENT Néro iOS app crashes, not working, errors
ENT Néro iOS app network issues
ENT Néro on iOS has black/white screen

ENT Néro Android App Issues and Solutions

ENT Néro has errors/crashing/not working
ENT Néro server network connectivity issues
ENT Néro has black screen

ENT Néro iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ENT Néro app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ENT Néro app crashes or not working on Iphone (iOS):

Close and restart the ENT Néro app on iPhone
Update ENT Néro app to the Latest Version for iOS
Uninstall and reinstall ENT Néro iPhone app
Update your iPhone to the latest iOS version

Fix ENT Néro on iPhone unable to connect to server/internet connection issues::

To resolve ENT Néro network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ENT Néro black/white screen (blank screen) on iPhone:

Follow the ENT Néro iOS app troubleshooting guide Here →

ENT Néro Android App Issues and Solutions

Fix ENT Néro not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ENT Néro app issues:

Force Stop the ENT Néro App
1. On android, goto "Settings" » click ENT Néro app. » click "Force Stop".

Update ENT Néro to the latest version on PlayStore

Clear ENT Néro App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ENT Néro app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ENT Néro.

Fix ENT Néro unable to contact server/ ENT Néro internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ENT Néro » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ENT Néro » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ENT Néro on android.

Solve ENT Néro black/white screens issue on Android:

Follow the ENT Néro android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pentila, developers of ENT Néro.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Ent Website

Privacy Policy: https://www.ent.com/legal

Developer: Ent Credit Union

About this app

L’application est destinée à la communauté éducative, aux élèves, à leurs parents et aux personnels des établissements utilisant l’ENT Pentila Néro du projet l'Educ de Normandie. Elle permet d’accéder, en temps réel, aux actualités de l’établissement, aux informations pédagogiques, aux évènements de la vie scolaire, notes, absences, emplois du temps, devoirs. Chaque utilisateur peut également consulter ses documents, sa liste de contacts, rédiger un document ou communiquer à travers sa messagerie. Un drive complet est mis à sa disposition pour tous les usages mobiles dont il a besoin au cours de sa scolarité. La connection est identique à la version web. Aucun nouveau code d’accès.