Paint app not working? crashes or has problems?

Paint Status

Last Updated on 2025-02-13 by Zephyrmobile

I have a problem with Paint

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7 User reports:
App has problems

User reports 7

⚠️ Most reported problems ⚠️

Something else

53.3%

Crashes

20.0%

Not working

13.3%

Screen

13.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Paint Problems 🔥

- Inappropriate, adult-themed content

- Have to pay for the app to eliminate the ads

- Changes in the App every month or two

- Not a fan of newest update

📋 8 Reported Issues:

Lesley Haggan 2022-09-19

Pictures are there but can't start colouring just frozen been like that all day

Sue 2022-09-17

I am trying to get a picture that has a crown in the corner. Previously you could watch an ad and then colour in but now it just goes straight to a white page. I know I could try deleting the app and reinstalling but I wanted to know if I do this will I lose all the pictures I have completed.

Bobbie Perry 2022-08-25

My screen has gone white and it won't let me color, why?

Joanne Jacobson 2022-07-15

The app is requiring me to restore purchases all the time.

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Elaine Chandonnet 2022-07-12

The Hey Color app has not updated in over a week. Are there problems with it? Please let me know what I can do to have it update. Thank you

Bobbie Garrett 2022-07-06

My Hey Color App is not working.

Denise Bass 2022-06-28

The screen goes black for hours and I can’t use it.

Wanda Ellis 2022-05-19

The screen often freezes while I am coloring. It’s aggravating. Please respond.

Showing 1-8 of 8 reported issues:

Have a Problem with Paint by Number Oil: Hey Color? Report Issue

Common Paint Problems & Solutions. Troubleshooting Guide

Table of Contents:

Paint iPhone Issues and Solutions

Paint iOS app crashes, not working, errors
Paint iOS app network issues
Paint on iOS has black/white screen

Paint Android App Issues and Solutions

Paint has errors/crashing/not working
Paint server network connectivity issues
Paint has black screen

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Paint iPhone Issues and Solutions

How to fix Paint app crashes or not working on Iphone (iOS):

Close and restart the Paint app on iPhone
Update Paint app to the Latest Version for iOS
Uninstall and reinstall Paint iPhone app
Update your iPhone to the latest iOS version

Fix Paint on iPhone unable to connect to server/internet connection issues::

To resolve Paint network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Paint Android App Issues and Solutions

Fix Paint not working on Android, crashes, errors or is unresponsive:

Force Stop the Paint App
1. On android, goto Settings » Paint » click [Force Stop]

Update Paint to the latest version on PlayStore

Clear Paint App Cache and Data:
1. On android, goto Settings » Apps » Paint » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Paint.

Fix Paint unable to contact server/ Paint internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Paint » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Paint » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Paint