Canopy Reviews

Canopy Reviews

Published by on 2024-11-12

๐Ÿท๏ธ About: Canopy is a mobile app that streamlines tax practice work and allows access to it from anywhere. It helps in staying connected to contacts, taking files anywhere, managing client tasks, and providing security built for mobile. Canopy's suite of products includes Practice Management, Tax Resolution, and Firm Management.


       


Overall Customer Experience ๐Ÿ˜Ž


๐Ÿ™„๐Ÿ’…๐Ÿซฅ Neutral
45.0%

๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜  Negative experience
36.8%

๐Ÿ˜Ž๐Ÿ‘Œ๐Ÿ”ฅ Positive experience
18.2%

~ from Justuseapp.com NLP analysis of 622 combined software reviews.



Summary of Customer Reviews (Takeaways): ๐Ÿ’Ž

- Allows CPA to have a presence away from the office

- Invites new clients to upload their first year info in a secure portal

- Made much more revenue as a result

- Juice comments above

- Eliminated almost all administrative positions in company

- More efficient, productive, and profitable

- Product development input team

- Ability to send files from a text message straight into Canopy



Read 17 Customer Service Reviews ๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ ๐Ÿ’ข๐Ÿ˜ค

4.8 out of 5

Unable to login

2022-05-25

Current version does not get past a spinning wait screen for login.

Great Product horrible customer service

2022-06-26

This is a great product for Accounting industry, I would recommend to any accountant, however they have horrible customer service, always busy and canโ€™t help you same day. They must hire more in customer service and account management.

Canโ€™t use the phone app!!

2022-07-27

I really love this app on my computer. I tried to login on my phone - total disaster!!
It was just in an infinite loop. Sends mail to verify ID. OK... then, I verify - Iโ€™m thanked and then ... nothing. I try again - sanr thing. I tried 4 or 5 times and gave up.

Where are my tasks?

2022-08-28

Iโ€™m a tax preparer and I need to know at a glance if I have tasks that are late or overdue. Can we get a home screen? Or the task menu? thanks!

Great consistent improvements to an awesome app

2022-09-29

this app listens to its customers. Canopy has really helped revolutionize my 10-year old tax and accounting practice. Working remotely with clients at their business sites or homes whether doing accounting or tax prep, the this app mobile app allows me to enhance my clients experience. Thanks this app for consistently listening to my feedback and for making enhancements to Canopy.

Useful but limited!

2022-10-30

I would be nice to the workflow features to review surveys, schedule and complete tasks, and perhaps more.

Small practice big impact.

2022-12-01

As a CPA in solo practice this allows me to have a presence away from the office and while a laptop is not always nearby my iPhone is. I have invited numerous new clients to upload their first year info in this super hi tech secure portal. I now canโ€™t live without it. To boot I have made much more revenue as a result of being able to be in two places at one time!

Excellent great job!

2023-01-01

I totally and completely agree with the juice comments above .
Iโ€™ve been with this app now for two years and incrementally, as a customer, I have seen recommendations made and actions taken and capabilities deployed month after month - year after year. I have now since eliminated almost ALL administrative positions in my company.

I am more efficient more productive and more profitable because this app exists.
Iโ€™ve been pleased to be a client on the product development input team at several key junctures.
I thus recommend this company and itโ€™s apps are worth every single dollar you would pay them.

Very handy

2023-02-02

Canopy is a very handy tool.

Great app

2023-03-06

Very effective and convenient app. Less need for paperwork.

Love it!

2023-04-04

We love Canopy!

Evolving ๐Ÿคฉ Fantastic

2023-05-06

โœ…Fresh
โœ…User Friendly App
โœ…Alerts are Awesome
โœ…Makes this app Tax desktop complete

Canopy Delivers

2023-06-06

So easy to use with useful features

Game changer

2023-07-08

This makes running my form so much easier.

A great start

2023-08-08

Canopy is pretty new still, but I appreciate what features it has so far and look forward to more in the future.

Fast reliable & convenient

2023-09-09

Love Canopy allows me to answer clients questions while on the go

Solid app

2023-10-11

Canopy has some really nice functionality. I love the ability to send files from a text message straight into this app. I look forward to using it more.



Is Canopy Safe? ๐Ÿค—๐Ÿ™


Yes. Canopy is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 622 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Canopy Is 33.1/100.


Is Canopy Legit? ๐Ÿ’ฏ


Yes. Canopy is legit, but not 100% legit to us. This conclusion was arrived at by running over 622 Canopy User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Canopy Is 100/100..


Is Canopy not working? ๐Ÿšจ


Canopy works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans ๐Ÿ’ธ๐Ÿค‘๐Ÿ’ฐ

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Monthly Subscription $7.30


How was your experience with Canopy? Post a Review




Features

- Access to tax practice from anywhere

- Stay connected to contacts and record notes

- Communicate over native phone, messenger, and email apps

- Mobile access to files and ability to transfer files between Box, Dropbox, Google Drive, and more

- Scan documents and capture photos from the app

- Manage client tasks by creating new tasks/subtasks, changing statuses, adding files or notes

- Time tracking to track hours spent on projects

- Two-factor authentication, encryption, and Touch or Face ID for security

- Ability to manage devices and revoke access if lost or stolen.

  Customer Service/Support
Developer:
Canopy Tax

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