Canopy Status
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problems reported in the last 24 hours
Summary of Canopy Problems 😠👌🔥
- Horrible customer service
- Can't help you same day
- Must hire more in customer service and account management
- Login on phone was in an infinite loop
4 Reported Issues: 😵🆘🛟🚨📢
Canopy parent app is very slow on iPhone and often crashed. Any changes made take nearly a day to update on kids devices. Often wont allow access to educational applications so have to go through very cumbersome process to allow each app. Customer service is non existent, if you are very lucky you might get a email response but unlikely, thinking of removing and cancelling the subscription entirely.
Wifi at public places (gym, restaurant) won't load pages. Works fine when I use carrier data. Worked fine before Canopy
Canopy app makes my Kindle (8th gen) screen randomly turn off. Kindle works normally when I "pause protection ". We also cannot use it on our desktop without major slowdown.
Canopy is closing out apps operating in the background on the child's device. Example: listening to Spotify music, and after the phone sleeps the music stops shortly after. Getting a notification "Background Data is restricted. Please permit Canopy to send data in the background in device settings." I do not see where to do that. Canopy has all permissions. Device is a Samsung galaxy S10e.
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Common Canopy Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Canopy app on iOS and Android devices. Solve all Canopy app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Canopy Tax, developers of Canopy.
Manage devices and revoke access if one is lost or stolen. this app’s full suite of products includes Practice Management, Tax Resolution, and Firm Management. Create new tasks/subtasks or view and manage all client tasks by changing statuses, adding files or adding notes. Whether you’re at your desk or on-the-go, get up to speed on client relationships, record notes, and communicate over native phone, messenger, and email apps. Be prepared for any client or IRS call with mobile access to your files. Scan documents, capture photos from Canopy , and transfer files between Box, Dropbox, Google Drive, and more. Each of our products automates busywork and connects your entire practice so you can focus on building your business. Time tracking is also built into Canopy to track hours spent on projects. With the this app mobile app you can access your tax practice from anywhere. Protect your data with two-factor authentication, encryption, and Touch or Face ID. this app streamlines your work so you can help more clients.
