Shiprocket: Courier Delivery Reviews

Shiprocket: Courier Delivery Reviews

Published by on 2022-04-08

🏷️ About: Shiprocket is a courier delivery app designed for small and medium eCommerce businesses in India. The app offers affordable shipping rates, widest reach, and the best logistics support to empower businesses to ship their products to 29000+ pin codes across India and abroad in 220+ countries and territories. The app covers all metro cities in India and offers both cash on delivery and prepaid order fulfillment options. Shiprocket app is full of advanced shipping tools and features for a seamless end-to-end logistics experience.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
46.0%

👿🤬😠 Negative experience
45.6%

😎👌🔥 Positive experience
8.4%

~ from Justuseapp.com NLP analysis of 36 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

• Easy to use and understand

• Quick and efficient delivery

• Affordable prices



Read 5 Customer Service Reviews 👿🤬😡😠💢😤

3.4 out of 5

No package pickup. Cust Support person useless

2022-05-21

After spending many times asking the customer support person for doing a ground domestic shipment, here are the results.
1. Took my money through paytm and no process for getting refunds.
2. Did not pick up package in two days after all types of assurances.
3. Customer Support claiming to have checked on shipment status actually did no checking and gave false information.

Very poor service

2022-06-22

I returned a parcel to the dealer through this app and the whole return process, right from the day the delivery person picked up my parcel, took more than a month. Very poor return service. I have to call them every single day to know about status of my parcel. Very disappointed

Poor support

2022-07-23

I’ve lost nearly INR 2600 because of errors on this app’s partners and this app’s response in dealing with their partners.
They’re basically stealing my money.
I would highly recommend not to try their service - after 6 months of use, I’m better off walking down to the local courier place.

Very bad app

2022-08-24

Have done pickup was not picked up on schedule date first time with them and very bad app calling them they said they will pickup order next day , Next day also no pickup ,

i can’t return the product

2022-09-25

iam so disappointed with Shiprocket and this app
because iam not satisfied with the ofquality product and when i was to return . no response from the customer’site’and Shiprocket
continuesly three days i have been trying to contact customer but all the time they are buzy
plz help me to return the product



Is Shiprocket Safe? 🤗🙏


No. Shiprocket: Courier Delivery does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 36 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.4/5 . Justuseapp Safety Score for Shiprocket Is 15.5/100.


Is Shiprocket Legit? 💯


No. Shiprocket: Courier Delivery does not seem legit based on our analysis. This conclusion was arrived at by running over 36 Shiprocket: Courier Delivery User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Shiprocket Is 100/100..


Is Shiprocket: Courier Delivery not working? 🚨


Shiprocket: Courier Delivery works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Shiprocket: Courier Delivery? Post a Review




Features

- Economical intracity shipping starting at just Rs. 19 per 500gm

- Faster Pickup and Delivery - Same day and next day deliveries

- Multiple Courier Partners - 17+ delivery partners across India and 220+ countries and territories worldwide

- Ship Essential and Non-Essential Goods - Ship apparels, non-perishable items, gifts, electronics, valuable goods anything anywhere

- All-in-One Shipping Analytics, Dashboard

- Courier Recommendation Engine

- Live Order Tracking

- Prepaid and Cash on Delivery(COD) Fulfillment Options

- Real-Time Rate Calculator

- Buyer Notifications via Email and SMS

- Shipment Insurance and Security

- Reliable Support via Chat, Call, or Email

- Intra-city hyperlocal shipping services in 12+ cities that help you ship with same-day or next-day delivery within 50km.

  Customer Service/Support
Developer:
Bigfoot Retail Solutions Pvt. Ltd.