Contact GIANT Support
Published by ShareG, Inc on 2024-01-03 About: *** GIANT Connect is the #1 Travel app that offers Global eSIM Data Roaming and
Inflight WiFi. Join & earn crypto-backed
rewards for staying connected.
How to Contact GIANT Customer Service/Support
Listed below are our top recommendations on how to get in contact with GIANT: eSIM Mobile Data Plan. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact GIANT: eSIM Mobile Data Plan. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ShareG, Inc
Verified email
Contact e-Mail: [email protected]
30.77% Contact Match
Developer: Wificoin Inc.
E-Mail: [email protected]
Website: Visit GIANT Website
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Privacy & Terms:
https://wificoin.com/Wificoin-Terms-of-Services.pdf
https://wificoin.com/Wificoin-PrivacyPolicy.pdf
https://www.facebook.com/wific0in
Reported Issues: 7 Comments
By Raquel Winter
3 years agoPlease please please let me cancel my subscription with WiFi coin. I beg of you. Do not know what to do with this problem.
By Raquel Winter
3 years agoUnable to get anyone ever, I ha left even emails to IT support asking to cancel.my account. Phone number given for help 1-415-805--6356 has no human unless you have a direct extension# for someone. The need y hire a couple of operators is incredibly ridiculous. I purchased the service for $30, and my service would repeatedly not be able to connect. After trying for 30 minutes I gave up, reconnecting about 10 times. No one at wificoin will respond to me, the service is unusable and they customer service is non existent. Going on $240.00 because I can't cancel. This is not acceptable. If someone does work there could you please help me cancel my account? At this point I have lost hope and feel I have been taken advantage of đź’Ż percent.
By Crawford Pierce
3 years agoThis is my 4th attempt to contact Wificoin. I purchased the service for $30, and my service would repeatedly stop after 1MB. After trying for 30 minutes I gave up, reconnecting about 10 times. No one at wificoin will respond to me, do not give these peopel your money. The service is unusable and they customer service is non existant.
By Marcus Nolan
3 years agoI purchased the Wificoin before the plan was taking off and it didn’t work for the entire flight. I would like a full refund please.
By A techie Hopeful
Don’t pay
Absolutely horrible service. I signed up for a subscription. Tried the app on multiple flights and in flight was told that I still need to purchase credits while in flight. When I’ve tried to cancel my subscription I get an automated email asking that I use the “email us” via the app (which is how I emailed them first) and can not get through at all via the phone. Will be disputing my charges.
By M.......h
Double check the WiFi is working before purchasing
I’m going to heed some caution here. While it is nice to have internet on longer flights I would make sure you double check on your specific flight that the WiFi capabilities are actually working. Not one of my flights but two had their WiFi down. So my $30 purchase was rendered useless with no ability to refund. In the future I will wait until the flight is underway rather than trying to be preemptive. I recommend the airline or the app finds a way to refund their patrons if the system is down.
By Med. Student
Overpriced
Props to offering in flight WiFi but the price to number of hours is outrages! Let’s consider how much a month you pay for WiFi at home, even if you halved the amount of time you still get way way way more hours. The guess you have to have a lot of money to burn to be able to justify this luxury.
Have a Problem with GIANT: eSIM Mobile Data Plan? Report Issue
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Why should I report an Issue with GIANT: eSIM Mobile Data Plan?
- Pulling issues faced by users like you is a good way to draw attention of GIANT: eSIM Mobile Data Plan to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a GIANT: eSIM Mobile Data Plan customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GIANT: eSIM Mobile Data Plan.
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