Database Status

Last Updated on 2024-09-12 by Kateryna Momotova

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⚠️ Most reported problems ⚠️

Not working

100.0%

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- Some users have reported issues with ads, but they can be removed with a small donation

- Some users have suggested an update to include information about the new updates from 1.5 and the new island update

- One user mentioned difficulty in figuring out how to clear bundles.

Common Database Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Database network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Database App
1. On android, goto Settings » Database » click [Force Stop]

Clear Database App Cache and Data:
1. On android, goto Settings » Apps » Database » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Database.

On android, goto Settings » Apps or Manage Apps tab.
Click Database » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Database » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Database