MONI | app not working? crashes or has problems?

MONI | Status

Last Updated on 2024-10-30 by Monisnap

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Payments

50.0%

Connection

16.7%

Crashes

16.7%

Not working

16.7%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with MONI | Mobile & Prepaid topups? Report Issue

Common MONI | Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MONI | app on iOS and Android devices. Solve all MONI | app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MONI | iPhone Issues and Solutions

MONI | iOS app crashes, not working, errors
MONI | iOS app network issues
MONI | on iOS has black/white screen

MONI | Android App Issues and Solutions

MONI | has errors/crashing/not working
MONI | server network connectivity issues
MONI | has black screen

MONI | iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MONI | app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MONI | app crashes or not working on Iphone (iOS):

Close and restart the MONI | app on iPhone
Update MONI | app to the Latest Version for iOS
Uninstall and reinstall MONI | iPhone app
Update your iPhone to the latest iOS version

Fix MONI | on iPhone unable to connect to server/internet connection issues::

To resolve MONI | network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MONI | black/white screen (blank screen) on iPhone:

Follow the MONI | iOS app troubleshooting guide Here →

MONI | Android App Issues and Solutions

Fix MONI | not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MONI | app issues:

Force Stop the MONI | App
1. On android, goto "Settings" » click MONI | app. » click "Force Stop".

Update MONI | to the latest version on PlayStore

Clear MONI | App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MONI | app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MONI |.

Fix MONI | unable to contact server/ MONI | internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MONI | » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MONI | » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MONI | on android.

Solve MONI | black/white screens issue on Android:

Follow the MONI | android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Monisnap, developers of MONI |.

About this app

Votre bénéficiaire recevra instantanément la recharge téléphonique qu’il pourra utiliser sur le champ, ou vous recevrez un code PIN à renseigner depuis le téléphone à recharger. Grâce à ALLO, vous pouvez recharger votre mobile ou celui de vos proches instantanément, en payant moins cher ! Renseignez l’indicatif et le numéro de téléphone du mobile à recharger, puis choisissez le type et le montant de la recharge. Nous proposons plusieurs moyens de paiement, dont la plupart des cartes bancaires. Réglez sur notre site sécurisé. Suite à votre achat, tout vous sera détaillé.