The Rake app not working? crashes or has problems?

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Published by The Rake Atelier Pte Ltd

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Common The Rake Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Rake app on iOS and Android devices. Solve all The Rake app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Rake iPhone Issues and Solutions

The Rake iOS app crashes, not working, errors
The Rake iOS app network issues
The Rake on iOS has black/white screen

The Rake Android App Issues and Solutions

The Rake has errors/crashing/not working
The Rake server network connectivity issues
The Rake has black screen

The Rake iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Rake app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Rake app crashes or not working on Iphone (iOS):

Close and restart the The Rake app on iPhone
Update The Rake app to the Latest Version for iOS
Uninstall and reinstall The Rake iPhone app
Update your iPhone to the latest iOS version

Fix The Rake on iPhone unable to connect to server/internet connection issues::

To resolve The Rake network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Rake black/white screen (blank screen) on iPhone:

Follow the The Rake iOS app troubleshooting guide Here →

The Rake Android App Issues and Solutions

Fix The Rake not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Rake app issues:

Force Stop the The Rake App
1. On android, goto "Settings" » click The Rake app. » click "Force Stop".

Update The Rake to the latest version on PlayStore

Clear The Rake App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Rake app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Rake.

Fix The Rake unable to contact server/ The Rake internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Rake » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Rake » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Rake on android.

Solve The Rake black/white screens issue on Android:

Follow the The Rake android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Rake Atelier Pte Ltd, developers of The Rake.

29.63% Contact Match

Developer: OneTonGames

E-Mail: [email protected]

Website: Visit The Rake Website

100% Contact Match

Developer: TheRakeMagazine

E-Mail: [email protected]

Website: Visit TheRakeMagazine Website

About this app

The Rake is a pioneering luxury e-commerce platform, offering an expertly curated offering of tailoring, shirts, accessories, footwear, luggage and watches, as well as exclusive collaborations with the most brilliant artisans and brands in the world. The Rake shopping experience is enriched by our editorial approach, allowing our customers to read illuminating stories about the design and influences behind each product. The Rake App allows access to this offering, perfectly tailored for you, all available from your mobile device. The Rake Magazine, founded by Mr Wei Koh, it’s also full of inspiring editorial content. - Shop from our world-leading edit of 250+ of the best menswear brands, including Rubinacci, Edward Sexton and Drake’s. - Peruse The Rake’s extensive archive of men’s style articles and advice. - Enjoy complimentary worldwide shipping on all orders. - Be the first to hear about the stories behind The Rake’s newest brands.