Contact StoryWave Support

by Icegirl912

I downloaded it a few hours ago and had a plan for a short story video. Everything works amazing, but after spending time editing, cutting, effects etc it takes a long time. Which is no problem, editing takes awhile. But..if I exit, the entire video gets corrupted and I can no longer view it or edit it. It's just a black screen. I tried saving throughout editing hoping that may fix the problem, but alas, I go back to edit some more and the video is completely dead.
Kind of frustrating, because the layout of the app is great. Super easy to understand, lots of different things you can do. But if my projects all get corrupted then I simply can't use it...

by Beaucraz

I had originally given a 5 star rating but had to come back and drop it to a 3. The ease of use is awesome! Not frustrating to figure out like most! Your options for editing are nice. BUT your choice of music really just DOES NOT go with many themes of a video I’d like to make! The titles you carry actually resonate confusion with me as to what they really would theme with. But lastly-and what changed my rating,upon adding my photos,I noticed that every other 3-4 pics,they were horribly blurred! I thought maybe after completion of project they would download better...I was wrong! That was enough to cause me to uninstall

by JGSTiggers

I love this app when it works for me but don’t know what I’m doing wrong. Sometimes it works and sometimes it doesn’t. I just want to make a slideshow with videos, pictures/Live Photo’s together but it doesn’t work. It will flip through my photos but the minute it gets to a Live Photo or video, it plays it but then stops after that and doesn’t continue sliding through the rest? Why? I love it when it does what I want, but hate when it gives me such a headache and doesn’t work. 🤷🏻‍♀️ 🤔 I’m so confused 🤦🏻‍♀️