OLB appTAN app not working? crashes or has problems?

OLB appTAN Status

Last Updated on 2024-10-15 by Oldenburgische Landesbank AG

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

50.0%

Not working

50.0%

problems reported in the last 24 hours

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Common OLB appTAN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OLB appTAN app on iOS and Android devices. Solve all OLB appTAN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OLB appTAN iPhone Issues and Solutions

OLB appTAN iOS app crashes, not working, errors
OLB appTAN iOS app network issues
OLB appTAN on iOS has black/white screen

OLB appTAN Android App Issues and Solutions

OLB appTAN has errors/crashing/not working
OLB appTAN server network connectivity issues
OLB appTAN has black screen

OLB appTAN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OLB appTAN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OLB appTAN app crashes or not working on Iphone (iOS):

Close and restart the OLB appTAN app on iPhone
Update OLB appTAN app to the Latest Version for iOS
Uninstall and reinstall OLB appTAN iPhone app
Update your iPhone to the latest iOS version

Fix OLB appTAN on iPhone unable to connect to server/internet connection issues::

To resolve OLB appTAN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OLB appTAN black/white screen (blank screen) on iPhone:

Follow the OLB appTAN iOS app troubleshooting guide Here →

OLB appTAN Android App Issues and Solutions

Fix OLB appTAN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OLB appTAN app issues:

Force Stop the OLB appTAN App
1. On android, goto "Settings" » click OLB appTAN app. » click "Force Stop".

Update OLB appTAN to the latest version on PlayStore

Clear OLB appTAN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OLB appTAN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OLB appTAN.

Fix OLB appTAN unable to contact server/ OLB appTAN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OLB appTAN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OLB appTAN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OLB appTAN on android.

Solve OLB appTAN black/white screens issue on Android:

Follow the OLB appTAN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Oldenburgische Landesbank AG, developers of OLB appTAN.

About this app

Erhalten Sie Ihre TAN direkt und bequem auf ihr Smartphone oder Tablet. Mit unserer trusted App können Sie ihre Aufträge im Onlinebanking einfach, direkt und sicher freigeben.