ResyOS Reviews

ResyOS Reviews

Published by on 2026-05-05

🏷️ About: ResyOS is a complete restaurant reservations and waitlist system, including table management, ticketing, web and app booking, CRM, POS integration and more. * Note: This app is for restaurants and requires a valid ResyOS user account.


       


Is ResyOS Safe to Use?

We Investigate the app owner's website (Resy.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
86.6%

😎 Positive experience
13.4%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 150 combined software reviews.

Is ResyOS Safe?
ResyOS does not appear safe based on available data.
13.4/100

  Safety Analysis »»

Is ResyOS Legit?
ResyOS does not appear legitimate based on our analysis.
13.4/100



Read 20 Customer Service Reviews 😠💢

2.8 out of 5
App is broken sales staff is horrible

One of the worst experiences we have ever had in dealing with sales staff. Pushy, won’t allow us to exit contract. App works half the time, misses a ton of features open table has. 0/5

Unusable! Stay way.

Cannot change reservations. Cannot change status. 500 errors. Support is no where to be found. Way to go AMEX … taking care of small business. Monday will be the day I speak with TOCK and stop taking AMEX. Thanks for undermining our success.

Consistent bug

There is a bug that constantly prevents going back and saving the floor plan made, I had to redo the whole plan three times until it finally saved, very inconsistent and buggy

It doesn’t refresh

We don’t get customer’s reservation when they show up because this apps doesn’t refresh automatically. I have to delete from browser and login again every 10 or 15 min.

New update sees daily crashes

Everyday since the update there have been major issues. For a platform backed by AMEX it it’s quite silly that they can’t get this fixed. I have instructed my staff to delete and reinstall everyday to skip the data errors, the un-updated reservations, and not being able sit walk-in tables (just to name a few). I’m willing to update my review once this app updates the bugs.

Bad update

This last update ruined ResyOS - I can’t access some of the tables on my floor plan because it won’t let me pan out for some reason, and the view of the tables/turn times seems to have regressed, making it look very outdated

Always a problem

Very bad app. Always small problems with running it. And now, it doesn’t even open anymore. It knocks us out constantly even after reloading through ResyOS Store. The programmers should be ashamed of themselves

App won’t load on iPad

After the newest update this app has bega to give problems opening up ResyOS . Before this update ResyOS was working just fine. It works fine on other iOS devices besides the iPad. Is anyone else having this issue where there app will not load anymore? If so please please give some helpful information if possible. Thank you.

Mediocre

The fact that you can’t search for a guest name, you *have* to use a telephone number to start a reservation, is completely inefficient and ridiculous. I’m really hoping they change this soon.

Works half the time

Resy constantly has issues on both the customer side and the restaurant side. Half the time when we try to book a reservation it says lock timeout fail ID. We have no idea what that means but it’s extremely frustrating to not be able to make a reservation for a guest on RESERVATION app! I’ve contacted them countless times and it’s still not fixed. We’ve had resy for 2 years, some things work some don’t. Annoying

New update not good

Please fix this!

The newest update has so many glitches, not showing reservation history, not following through with basic operations such as noting when tables are done, etc

Have many other services that would love our business please fix asap

Poor quality

It LOOKS similar to open table. But after using that system for a couple of years and then switching to this system. As a hostess, this system drags and is hardly user friendly compared to OT. There are ups and downs to every system but really this one just has more downs than ups.

Good could be better

Resy is an expensive platform as it is, the reason why we switched to a lesser known competitor. We ended up back at Resy but it needs help: 1) multiple tables selected for blocked, unblocking, clearing. 2) ability to customized text messages without forking out $100s more on top of the existing pretty hefty price tag. 3) server rotation as an option, along with server sections. 4) integration with POS…. Please SOS

Booking issue

I can’t make a booking on my iPhone when I press the + button.

Works most of the time until it abruptly fails

We have had Resy for a long time until the other day, ResyOS kept taking us back to the home screen when we tried checking our reservations. ResyOS just couldn't be acccessible and we didnt know what was wrong with it. Dissapointing

LANDSCAPE

make landscape compatible now 😡

Efficient

ResyOS does everything I need it to do and support is always there for our team. The easy setup is great and manageable by anyone with a brain! All these 1star reviews seem suspect, but, eh. The price is the prize! You’re not going to find anything comparable to Resy at this price point. (Check out OpenTable’s monster fees!)

A true partner to the industry

Resy really cares about the restaurant industry and listens to our feedback. I appreciate all they have done to push hospitality forward.

Great for our full service restaurant.

All the 1 star are from opentable employees. Nice try. I don’t know of any restaurants not happy with Resy.

Great. So much better than OT …

Way better than OT which is now copying Resy and playing catchup. Also reasonably priced vs the racket that OT is.



Is ResyOS Safe? 🙏

ResyOS does not appear safe based on available data. JustUseApp Safety Score for ResyOS is 13.4/100.
This assessment is based on our NLP analysis of 150 user reviews. Combined with the app store average rating of 2.8/5.

Safety Analysis

54.3% of users say app is risky 🚨
54.3%

34.3% of users say app is safe 👍
34.3%

11.4% of users have some concerns ⚠️
11.4%


Is ResyOS Legit? 💯

ResyOS does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for ResyOS is 13.4/100 .
This conclusion is based on analysis of 150 user reviews.

🔏 Privacy & Data Safety

ResyOS collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with ResyOS? Post a Review




Features

ResyOS is a complete restaurant reservations and waitlist system, including table management, ticketing, web and app booking, CRM, POS integration and more.

* Note: This app is for restaurants and requires a valid ResyOS user account.

If you are a diner and would like to book a reservation, please download the Resy app.

  Contact Support
Developer:
Resy

Contact e-Mail:

Website:
🌐 resy.com

Privacy Policy: