Contact MyACCESS Wisconsin Support
Company Name: Wisconsin Department of Health Services
About: The MyACCESS mobile app provides a simple and convenient way for you to connect
to the programs you've applied for or are enrolled in, including Wisconsin
Medicaid, BadgerCare Plus, FoodShare, Wisconsin Shares Child Care Subsidy, and
Wisconsin Works.
CHECK YOUR PROGRAMS AND BENEFITS
See a high-level overview of
the programs you've applied for or are enrolled in.
MyACCESS Wisconsin Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Wisconsin Department of Health Services
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit MyACCESS Wisconsin Website
Privacy Policy: https://www.wisconsin.gov/Pages/Policies.aspx
Developer: Wisconsin Department of Health Services
Can I trust MyACCESS Wisconsin app?
Protect your data and wallet. We investigate the developer's website (Dhs.wisconsin.gov), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
My Access app malfunction, customer service inadequate
by Pmalcpoet
When attempting to enter My Access app, login buffers once then does nothing. Login information is correct. I have done all the standard self-help procedures including delete and reinstall. This has been a consistent problem for several months. I am using iPhone 13 Pro and iPadOS 17.5.1. When I called Forward Health for assistance the operator said he had no way to help, that assistance with passwords was all they do. He suggested the problem was likely the connection or an old device. I could hear him flipping sheets of paper to look for answers so asked if there was a supervisor or someone who might have more answers. He said no, not for a problem like this. Frankly, that is just lame. The app was apparently updated just a month ago. In the meantime I am having to do my annual review for Food Share without the app tools that are normally so great! In sum, the app doesn’t begin to work at all and customer service is inadequate!
App freezes when uploading documents
by Milwaukeemom20
Frustrating! App freezes while uploading documents. I’ve been trying to successfully upload more than 3 pages for over an hour.
Update 3:50pm - Finally looks like the app was able to hold 4 pages without freezing. I pressed submit to get at least those 4 pages to Milwaukee Enrollment Services....I still have 6 more pages to submit, but I didn’t want to push my luck.
Okay, I took screenshots showing the app submitted my 4 pages. I then logged out of the app - waited a few minutes, then logged in again.
After 7 tries (!!!) I got the app to accept images of 6 more pages to submit. Again, I took screenshots showing my submission was successfully sent. I then opened the Submissions page, where there should be proof of my Submission #1 (4pages), and Submission #2 (6 pages)...
I’m worried because it’s only showing the second submission...
Now I must call Enrollment Services for the third time today to see if they can see both of my submissions of documents.
***App should generate an email to me, a receipt showing exactly what it submitted - so I have proof that I uploaded and submitted specific documents!
I used to really like this app til it stopped working
by +Chitara+
I used to find this app very useful and helpful-until it stopped working. I had to create a whole new account as instructed by a customer service representative and it still doesn’t work. I’m not willing to be on the phone in the queue for the amount of time it usually takes to reach a tech person for help that turns out to fail at fixing the problem anyway either anymore. That’s why I only gave it one star.
Have a Problem with MyACCESS Wisconsin? Report Issue
Why should I report an Issue with MyACCESS Wisconsin?
- Pulling issues faced by users like you is a good way to draw attention of MyACCESS Wisconsin to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyACCESS Wisconsin customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyACCESS Wisconsin.
