Vaia app not working? crashes or has problems?

Vaia Status

Last Updated on 2025-02-14 by StudySmarter

I have a problem with Vaia

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59 User reports:
App has problems

User reports 59

⚠️ Most reported problems ⚠️

Not working

48.5%

27.3%

Something else

10.6%

Crashes

9.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Vaia Problems 🔥

- Issues with saving flashcards

- Issues with locating information in account settings

📋 7 Reported Issues:

Wiktoria 2025-01-13

images arent uploading

Leng 2024-04-25

Can’t log in with my account

Kayxie 2024-04-17

I wanna make flashcards but some unexplainable bug seems to hinder my way of creating them there's like random free hand random equation appearing on the questions and answers portion of when I create flashcards

Emb 2024-02-05

I'm starting to dislike this vaia at how often the website and app wouldn't load. At first, I could just wait for a few hours until it load, but when this happens during a tight schedule you can't help but be pissed off at how annoying it is. Please fix this issue!

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Freya 2024-01-19

It won't work when I try to access my flashcards on the internet on my laptop but it does when I go on my app on my phone. The website just wouldn't load.

Dwecy 2023-02-13

I still can't log in even though I have good internet connection

Joely 2022-04-13

The website will not load on my laptop at all its just a white screen. Ive turned my laptop off and on again. It works on my phone. I don't know what to do

Showing 1-7 of 7 reported issues:

Have a Problem with Vaia: AI Study. Flashcards? Report Issue

Common Vaia Problems & Solutions. Troubleshooting Guide

Table of Contents:

Vaia iPhone Issues and Solutions

Vaia iOS app crashes, not working, errors
Vaia iOS app network issues
Vaia on iOS has black/white screen

Vaia Android App Issues and Solutions

Vaia has errors/crashing/not working
Vaia server network connectivity issues
Vaia has black screen

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Vaia iPhone Issues and Solutions

How to fix Vaia app crashes or not working on Iphone (iOS):

Close and restart the Vaia app on iPhone
Update Vaia app to the Latest Version for iOS
Uninstall and reinstall Vaia iPhone app
Update your iPhone to the latest iOS version

Fix Vaia on iPhone unable to connect to server/internet connection issues::

To resolve Vaia network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Vaia Android App Issues and Solutions

Fix Vaia not working on Android, crashes, errors or is unresponsive:

Force Stop the Vaia App
1. On android, goto Settings » Vaia » click [Force Stop]

Update Vaia to the latest version on PlayStore

Clear Vaia App Cache and Data:
1. On android, goto Settings » Apps » Vaia » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Vaia.

Fix Vaia unable to contact server/ Vaia internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Vaia » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Vaia » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Vaia