Vaia app not working? crashes or has problems?

Vaia Status

Published by StudySmarter on 2023-12-22

StudySmarter is the #1 all-in-one learning app that makes studying and exam prep
simple and effective! Join millions of people in learning anywhere, anytime -
every day. =============================== ALL-IN-ONE STUDY APP: »
Flashcards » Quizzes » Lecture Notes » Study Notes » Study Guides » Study
Planner » Textbooks » Textbook Solutions » Study Reminders » Study
Groups ► ALL STUDY CONTENT COMPLETELY FOR FREE! �.

I have a problem with Vaia

Are you having issues? Select the issue you are having below and provide feedback to Vaia.

User reports:
App has problems

User reports 10

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

60.0%

50.0%

Not working

50.0%

Reported Issues: 6 Comments

By Leng 3 days ago

Can’t log in with my account

By Kayxie 1 week ago

I wanna make flashcards but some unexplainable bug seems to hinder my way of creating them there's like random free hand random equation appearing on the questions and answers portion of when I create flashcards

By Emb 2 months ago

I'm starting to dislike this vaia at how often the website and app wouldn't load. At first, I could just wait for a few hours until it load, but when this happens during a tight schedule you can't help but be pissed off at how annoying it is. Please fix this issue!

By Freya 3 months ago

It won't work when I try to access my flashcards on the internet on my laptop but it does when I go on my app on my phone. The website just wouldn't load.

By dwecy 1 year ago

I still can't log in even though I have good internet connection

By Joely 2 years ago

The website will not load on my laptop at all its just a white screen. Ive turned my laptop off and on again. It works on my phone. I don't know what to do

Common dislikes about Vaia app

- Issues with saving flashcards

- Issues with locating information in account settings

Have a Problem with Vaia: Study helper & AI tools? Report Issue

Common Vaia Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Vaia app on iOS and Android devices. Solve all Vaia app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Vaia iPhone Issues and Solutions

Vaia iOS app crashes, not working, errors
Vaia iOS app network issues
Vaia on iOS has black/white screen

Vaia Android App Issues and Solutions

Vaia has errors/crashing/not working
Vaia server network connectivity issues
Vaia has black screen

Vaia iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Vaia app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Vaia app crashes or not working on Iphone (iOS):

Close and restart the Vaia app on iPhone
Update Vaia app to the Latest Version for iOS
Uninstall and reinstall Vaia iPhone app
Update your iPhone to the latest iOS version

Fix Vaia on iPhone unable to connect to server/internet connection issues::

To resolve Vaia network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Vaia black/white screen (blank screen) on iPhone:

Follow the Vaia iOS app troubleshooting guide Here →

Vaia Android App Issues and Solutions

Fix Vaia not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Vaia app issues:

Force Stop the Vaia App
1. On android, goto "Settings" » click Vaia app. » click "Force Stop".

Update Vaia to the latest version on PlayStore

Clear Vaia App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Vaia app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Vaia.

Fix Vaia unable to contact server/ Vaia internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Vaia » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Vaia » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Vaia on android.

Solve Vaia black/white screens issue on Android:

Follow the Vaia android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at StudySmarter, developers of Vaia.

12.5% Contact Match

Developer: StudySmarter

E-Mail: [email protected]

Website: Visit Vaia Website

About this app

Join millions of people in learning anywhere, anytime - every day. ► 94% OF STUDYSMARTER USERS ACHIEVE BETTER GRADES WITHIN NO TIME! „I’ve used StudySmarter in my first semester at uni to learn with flashcards on my commute. „My life got a lot less stressful ever since I found Vaia! 1. 2. 4. 3. 5. » All the functionalities of Quizlet, Chegg & co. » Comprehensive design options through pictures/screenshots, multiple-choice, sketch painting, etc. StudySmarter is the #1 all-in-one learning app that makes studying and exam prep simple and effective! If you like Vaia , tell us in the reviews what you especially love about StudySmarter!