Contact BRImo BRI

Contact BRImo BRI Support


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About: BRImo merupakan mobile banking favorit masyarakat Indonesia dengan total 41,3
juta pengguna hingga saat ini. Dirancang untuk memfasilitasi berbagai transaksi
keuangan nasabah kapan saja dan di mana saja, BRImo hadir dengan berbagai fitur
unggulan yang memenuhi kebutuhan finansial dan gaya hidup dalam satu aplikasi.


 
  2026-04-08

BRImo BRI Customer Service 💢

Hard-to-find customer service info can be a red flag. Is BRImo BRI Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PT. Bank Rakyat Indonesia (Persero) Tbk.



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BRImo Website

Privacy Policy: https://bri.co.id/privacy

Developer: PT Bank Rakyat Indonesia (Persero) Tbk.





Can I trust BRImo BRI app?

Protect your data and wallet. We investigate the developer's website (Bri.co.id), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.7 out of 5

Regis SUSAH!!

2026-05-07

by Habwceede

Mentok di EKTP

Bobrok

2026-05-08

by Moontod Tai

Habis update makin bobrok

Poor servers

2026-05-09

by Pata2001

Update on reply. I’m not sure what’s the point in telling customers to contact your WhatsApp support when the problem is in your own servers and infrastructure. What do you expect your own CS to do? They cannot magically fix your servers. BRI cannot even handle the transaction volume when they are having promos (QRIS transaction failures). Generic meaningless responds (and asking for 5 star review) felt more empty than not responding at all.

Original review: Frequent timeouts, frequent failures of QRIS transactions, frequent failures of showing balances (showing up as ? Instead). These are regardless of connectivity, be it on cellular or WiFi. Seems like BRI needs to improve reliability of their own servers. The app itself is alright. Support for biometric login is very useful. But server connectivity issues made it very annoying to use.




Have a Problem with BRImo BRI? Report Issue




Why should I report an Issue with BRImo BRI?

  1. Pulling issues faced by users like you is a good way to draw attention of BRImo BRI to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a BRImo BRI customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BRImo BRI.


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